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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. ProRealTime and Monterey OS

    Asked by JRDragon,

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  2. Using our trading platform

    Asked by MongiIG,

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  3. Web API support

    Asked by Speedbird168l,

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  4. L2 CHARTS

    Asked by amilio,

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  5. Looking for a few things in the IG Api: Option Quotes, Available Strike Price Options for an Instrument

    Asked by Guest Luca Rughani Jeevanjee,

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2,235 questions in this forum

  1. Limited Risk Account

    Asked by RamzanAli,

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    1 answer

  2. Pivot point levels

    Asked by Mythago50,

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    2 answers

  3. Import / Export Template

    Asked by PierreAbu,

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    1 answer

  4. Red Cross

    Asked by Marticello,

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    1 answer

  5. Market order using API

    Asked by Parthiv192,

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    3 answers

  6. Some markets cannot be subcribed with lightstreamer

    Asked by andreas16,

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    2 answers

  7. Looking for a list of 'instrument' 'EPIC's

    Asked by panja,

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    4 answers

  8. How do I find stock (Aker Carbon Capture)

    Asked by CDJones,

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    1 answer

  9. dark theme

    Asked by johnoz,

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    7 answers

  10. GUI bug in cfd trading web platform

    Asked by twu1234,

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    2 answers

  11. TICKER SYMBOLS

    Asked by GMTrader,

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    3 answers

  12. TICKERS PLEASE!!!

    Asked by xavthetrader,

    1 vote
    42 answers

  13. Platform setup

    Asked by nwo696969,

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    3 answers

  14. Waiting for my dealing account to be validated since 48 hours

    Asked by Jill_1984,

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    4 answers

  15. Cannot create and update API Keys - Cannot update preferences due to a Technical Problem Error

    Asked by philb10,

    0 votes
    1 answer

  16. Notional value LIVE on WTP

    Asked by MongiIG,

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    1 answer

  17. Can't sell shares (Short sell now allowed) error

    Asked by Phangtastic,

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    1 answer

  18. Alter subscriptions and unsubscribe - python streaming API

    Asked by Panda_don,

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    1 answer

  19. Replacing IG 2FA with standard 2FA system

    Asked by SelfIsolating2021,

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    2 answers

  20. Not able to generate key for demo API account.

    Asked by Parthiv,

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    1 answer

  21. Set chart size

    Asked by GTS15,

    0 votes
    1 answer

  22. Position REJECTED, Reason : REJECT_SPREADBET_ORDER_ON_CFD_ACCOUNT

    Asked by Eragonnm,

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    4 answers

  23. Deal rejected on API companion

    Asked by MTCLVR,

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    1 answer

  24. live account

    Asked by kakchew106,

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    1 answer

  25. -How to use leverage

    Asked by Edgar_707,

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    1 answer

  26. Stopped out on IG platform when price never reached SL

    Asked by Arun03,

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    1 answer

  27. Position numbers are blurred

    Asked by twu1234,

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    3 answers

  28. Weekly view on US Tech

    Asked by P2204,

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    3 answers

  29. Trailing stop loss or set a limit for loss

    Asked by davidaaxyaaig,

    0 votes
    7 answers

  30. ProRealTime and Monterey OS

    Asked by JRDragon,

    0 votes
    0 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 66% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.

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