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IG Technical Support - Platform and App Help

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Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

Explore Questions

  1. Volume Feeds

    Asked by TheGenDit,

    1 vote
    1 answer

  1. Limits being ignored

    Asked by Plumber1,

    0 votes
    0 answers

  2. How to partially close a position?

    Asked by psmiths,

    0 votes
    0 answers

  3. Michael

    Asked by michael1968,

    0 votes
    0 answers

  4. charts

    Asked by feso,

    0 votes
    0 answers

  5. Alert notifications

    Asked by Maphosa11,

    0 votes
    0 answers

325 questions in this forum

  1. Limited Risk trading is not available on this market

    Asked by MSEdge,

    0 votes
    1 answer

  2. Limits being ignored

    Asked by Plumber1,

    0 votes
    0 answers

  3. How to partially close a position?

    Asked by psmiths,

    0 votes
    0 answers

  4. What stock market it belongs to?  Open Time/Close Time?

    Asked by G_MANN,

    0 votes
    2 answers

  5. Demo account API?

    Asked by HJP123,

    0 votes
    1 answer

  6. What's happened to IG Live broadcasts?

    Asked by joeybageyes,

    0 votes
    7 answers

  7. API not working?

    Asked by DSchenk,

    0 votes
    1 answer

  8. order vs deal

    Asked by ejaenv,

    0 votes
    1 answer

  9. Problems with IG trading platform

    Asked by tajak2012,

    0 votes
    24 answers

  10. New platform available for share trading?

    Asked by Guest Laurie29,

    0 votes
    2 answers

  11. MT4 login - demo Vs live details

    Asked by Guest Neil,

    0 votes
    13 answers

  12. Michael

    Asked by michael1968,

    0 votes
    0 answers

  13. Can't run charts in Google Chrome

    Asked by Mojo66,

    0 votes
    2 answers

  14. are the 9 o'clock candles wrong?

    Asked by Gaz777,

    0 votes
    3 answers

  15. Rejected: Controlled Risk stop must be placed in increments

    Asked by j3r,

    0 votes
    6 answers

  16. New platform for share dealing account?

    Asked by Prof1,

    0 votes
    3 answers

  17. Volume Feeds

    Asked by TheGenDit,

    1 vote
    1 answer

  18. Legal Entity Identifer

    Asked by MaxD,

    0 votes
    2 answers

  19. Dividends adjustment

    Asked by Manny1000,

    0 votes
    1 answer

  20. charts

    Asked by feso,

    0 votes
    0 answers

  21. Spreads on crypto

    Asked by mjr6,

    1 vote
    6 answers

  22. Set order times and dates

    Asked by clarkeytrade,

    0 votes
    3 answers

  23. IG in other countries

    Asked by Fredppf,

    0 votes
    3 answers

  24. My IG currently unavailable - cause?

    Asked by zala,

    0 votes
    1 answer

  25. Different OHLC values in another account

    Asked by sushantv,

    0 votes
    1 answer

  26. MT4 demo spikes

    Asked by Ozee,

    0 votes
    3 answers

  27. Trading Bitcoin on a DEMO ACCOUNT

    Asked by Graham,

    0 votes
    2 answers

  28. Can't find IG Trading app in Google Play Store???

    Asked by tghatore,

    0 votes
    3 answers

  29. Alert notifications

    Asked by Maphosa11,

    0 votes
    0 answers

  30. Can you set multiple alerts at the same time?

    Asked by sonny5,

    0 votes
    1 answer
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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.

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