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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. PSC not placing trades

    Asked by AndyGEEEE,

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  2. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  3. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  4. Mr

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  5. cpmal1

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2,844 questions in this forum

  1. PRT Automatic Trading

    Asked by Kurnel_Kool,

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    1 answer

  2. Ethan

    Asked by ERK,

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    1 answer

  3. Forbidden error on all endpoints

    Asked by Garry7,

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    5 answers

  4. How to change stop/limit currency?

    Asked by Brian,

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    1 answer

  5. Ig Api and Vanilla Options

    Asked by andreabe1960,

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    0 answers

  6. Filters not working

    Asked by EddieFB,

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    1 answer

  7. Stream API never response with these epics (HS50 CFD)

    Asked by madeinquant,

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    4 answers

  8. API TESTING AT WEEKEND

    Asked by DinoLuxman,

    0 votes
    2 answers

  9. Unable to close position via Restful API

    Asked by TradingJ,

    0 votes
    4 answers

  10. IG account address does not match bank account

    Asked by JustinDurrant,

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    0 answers

  11. Share Dealing Filters

    Asked by CharlieP500,

    1 vote
    1 answer

  12. Swap info from API

    Asked by ThisIsJ,

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  13. API Trading of Turbo24

    Asked by osman_agirbas,

    0 votes
    1 answer

  14. API EPIC list

    Asked by JPM_76,

    1 vote
    3 answers

  15. Charts compressed and unreadable due to questionable trades

    Asked by jsilvano,

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    2 answers

  16. IG App (UK account) slower in Australia

    Asked by Paultraill,

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    1 answer

  17. Deleting specific Drawings

    Asked by traveler,

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    2 answers

  18. No dropdown arrow for stops (US Forex account)

    Asked by djsalmons,

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    5 answers

  19. Can the Newsfeed be edited? Are there settings for newsfeed to filter out unimportant news?

    Asked by traveler,

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    5 answers

  20. SL deleted

    Asked by ArmoArmo,

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    0 answers

  21. Looking to connect with a Python developer. Struggling with the API.

    Asked by nedhulton,

    0 votes
    9 answers

  22. Book Cost in Positions tab doesn't include taxes and stamp duty charges

    Asked by JosefKhan,

    0 votes
    1 answer

  23. Change colour of Tenkan and Kijun lines

    Asked by fredred10,

    0 votes
    1 answer

  24. Rest API is missing Historical FTSE 100 5min prices from 25/11/22 to 01/12/22

    Asked by DimitriUK,

    0 votes
    1 answer

  25. What is the reason behind default 'net off' value?

    Asked by Konrad,

    0 votes
    0 answers

  26. Historical price search error in API companion

    Asked by Aidan49284,

    1 vote
    3 answers

  27. Market Value calculation

    Asked by Jegathiny,

    0 votes
    1 answer

  28. IG Live streaming issues

    Asked by D600,

    0 votes
    3 answers

  29. set alert on total loss

    Asked by manglesh,

    0 votes
    1 answer

  30. Market is no longer available online: Buying Amazon Shares on Active Market

    Asked by Enliven,

    0 votes
    1 answer

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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