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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

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    0 answers

  2. PSC not placing trades

    Asked by AndyGEEEE,

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    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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    0 answers

  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  5. Mr

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2,846 questions in this forum

  1. Read-only access/investor password/copy trading

    Asked by nigielee,

    0 votes
    2 answers

  2. Twitter Feed Working?

    Asked by b1gslick,

    0 votes
    2 answers

  3. Can't see a way to create API Key

    Asked by gurpal2000,

    0 votes
    1 answer

  4. Japan 225 Cash Price Feed Went Offline At 6.05 am Singapore Time This Morning

    Asked by Jac,

    0 votes
    0 answers

  5. A read-only dashboard?

    Asked by gurpal2000,

    0 votes
    0 answers

  6. is the tweets and news section not working for anyone mines stopped updating as of two days ago??

    Asked by simon1234,

    0 votes
    1 answer

  7. Spreadbet streaming API

    Asked by deetsindave,

    0 votes
    1 answer

  8. Good till cancelled for share dealing - option not available

    Asked by Guest Kapil,

    0 votes
    2 answers

  9. Candlestick countdown

    Asked by essie76,

    0 votes
    2 answers

  10. Mr Ridha

    Asked by RIDHA,

    0 votes
    1 answer

  11. Multiple MACD indicators

    Asked by SHennig81,

    0 votes
    1 answer

  12. Ridgey

    Asked by Ridgey,

    0 votes
    0 answers

  13. Several issues with API

    Asked by GepotTrader,

    0 votes
    1 answer

  14. Watch IGTV live on YouTube

    Asked by MongiIG,

    0 votes
    1 answer

  15. IGTV on demand

    Asked by Thelonetraderr,

    0 votes
    1 answer

  16. Auto Trading not appearing in ProRealTime

    Asked by DizzyFranco,

    0 votes
    1 answer

  17. L2 Installation question

    Asked by MJ_Trad25,

    0 votes
    2 answers

  18. Closing multiple positions with a single order

    Asked by swingwin,

    0 votes
    8 answers

  19. Phone Aaerts still not working

    Asked by Martin,

    0 votes
    1 answer

  20. Demo Account Australian Shares not viewable/loading

    Asked by johnyb26,

    0 votes
    1 answer

  21. how do i increase my stake on an auto trading program?

    Asked by TAG1,

    0 votes
    1 answer

  22. Can not switch from demo to live on mt4 platform

    Asked by megatolik1974,

    0 votes
    1 answer

  23. Push Notifications

    Asked by ajhill,

    0 votes
    2 answers

  24. Prorealtime not working on demo account

    Asked by Pawko,

    0 votes
    6 answers

  25. IG Android APP incorrect live prices in RSA

    Asked by InTheDark,

    0 votes
    2 answers

  26. order flow charts

    Asked by Canecorso,

    0 votes
    0 answers

  27. How to determine if a transaction is a deposit or withdrawal to an external bank?

    Asked by kfw,

    0 votes
    2 answers

  28. How do I export my positions into an excel spreadsheet

    Asked by gba1,

    1 vote
    1 answer

  29. Demo account not loading

    Asked by NathanT,

    0 votes
    9 answers

  30. Demo account prorealtime

    Asked by Varma,

    0 votes
    1 answer

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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