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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Is there a time limit between establishing sessions?

    Asked by JulianG,

    0 votes
    0 answers

  2. API and Demo account

    Asked by Doge,

    0 votes
    0 answers

  3. Live calculation discrepancy

    Asked by pipsqueak,

    0 votes
    0 answers

  4. Share valuations in mobile app

    Asked by Findlag,

    0 votes
    0 answers

  5. IG Api Login problem

    Asked by Julien,

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    0 answers

2,637 questions in this forum

  1. statement for tax purposes

    Asked by whosethedaddy,

    0 votes
    1 answer

  2. IG Mobile App - Not Working Correctly / Not Updating Prices.

    Asked by GraHal,

    0 votes
    4 answers

  3. Consolidated Tax Certificates

    Asked by Greg1959,

    0 votes
    1 answer

  4. IG Mobile App - Is Yours Working?

    Asked by GraHal,

    0 votes
    1 answer

  5. IG Labs streaming API WOU Subscription is dead?

    Asked by favetelinguis,

    0 votes
    0 answers

  6. Create Position request with "success" and deal reference response but no Position created

    Asked by ikkeman,

    0 votes
    1 answer

  7. Rejected order trying to buy a share

    Asked by RWillis,

    0 votes
    1 answer

  8. How to get minimum bet size allowed on instrument from api

    Asked by gfourmoney,

    0 votes
    1 answer

  9. reset times for change on day

    Asked by keks,

    0 votes
    1 answer

  10. I keep getting logged out from the platform.

    Asked by RobertU,

    1 vote
    8 answers

  11. How do we display Charges on "Position" tab

    Asked by PRAVIN_BAKRANIA,

    0 votes
    1 answer

  12. Ghekos123

    Asked by Ghekos123,

    0 votes
    1 answer

  13. App constantly dropping out

    Asked by Matt_Flew,

    1 vote
    7 answers

  14. Mobile platform no longer works

    Asked by Blue2,

    0 votes
    12 answers

  15. Watchlist charts losing saved indicators

    Asked by NickW-uk,

    0 votes
    1 answer

  16. crosshair

    Asked by Jacko,

    0 votes
    3 answers

  17. REST API: speed

    Asked by youljan,

    0 votes
    2 answers

  18. Can no longer see an "order" button on any Ticket

    Asked by Phangtastic,

    0 votes
    0 answers

  19. 2FA ?

    Asked by NicoPang,

    0 votes
    5 answers

  20. Replacing IG 2FA with standard 2FA system

    Asked by SelfIsolating2021,

    1 vote
    3 answers

  21. 2FA

    Asked by pipsqueak,

    0 votes
    2 answers

  22. Where is 2FA gone?

    Asked by Pyor,

    0 votes
    2 answers

  23. IG page refresh itself once every few min

    Asked by Scar,

    0 votes
    2 answers

  24. AIZ right issue non-tradable

    Asked by Que,

    0 votes
    1 answer

  25. How do I download my tax statement?

    Asked by Gille,

    0 votes
    1 answer

  26. Sometimes it won't let me change my stop or limit

    Asked by DStewart,

    0 votes
    0 answers

  27. Closing account

    Asked by Mustang1965,

    0 votes
    2 answers

  28. Stop Loss keeps being deleted after moving

    Asked by JJP,

    0 votes
    4 answers

  29. money transfer

    Asked by amilio,

    0 votes
    1 answer

  30. Why does Tick data from Dukascopy and IG not match?

    Asked by Marcipops,

    1 vote
    0 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

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