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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

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    0 answers

  2. PSC not placing trades

    Asked by AndyGEEEE,

    0 votes
    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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    0 answers

  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  5. Mr

    Asked by chaso46,

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2,846 questions in this forum

  1. Swap rates not showing on platform

    Asked by Bez,

    0 votes
    6 answers

  2. Is DEMO platform shut down for weekends?

    Asked by Konrad,

    0 votes
    3 answers

  3. Is this the only place where I can submit 'a bug'?

    Asked by Konrad,

    0 votes
    1 answer

  4. RSI !!! HELP ! Setting indicator alerts for above 70 and below 30 RSI

    Asked by Davebates89,

    0 votes
    2 answers

  5. why cant i open a cfd account

    Asked by gfredd,

    0 votes
    1 answer

  6. Historical Prices URL - Status Code 404

    Asked by jwmshaw,

    0 votes
    4 answers

  7. What is the "progID" which we need to use if we are to use a RTD Function to extract data from IGMarkets data servers?

    Asked by jhclctcrc,

    0 votes
    0 answers

  8. Auto closed trades

    Asked by Peter770707,

    0 votes
    0 answers

  9. Not a great start, 502 error response when testing V3 oAuth session via API companion

    Asked by ZerpSter,

    0 votes
    0 answers

  10. Request for Help re IG API Excel Sample RTD Function "progID", AccountID and RTD Documentation

    Asked by jhclctcrc,

    0 votes
    0 answers

  11. What is the current Lightstreamer server version in use?

    Asked by NovoPDNK,

    0 votes
    4 answers

  12. available funds “glitch”

    Asked by Scottw,

    0 votes
    1 answer

  13. Pro Real Time: Error while loading you data

    Asked by Rodeo,

    0 votes
    1 answer

  14. Share Price blip to nil

    Asked by richreed2426,

    0 votes
    1 answer

  15. How to turn off IG Live notification

    Asked by kabuki,

    0 votes
    3 answers

  16. Updating of prices, overnight

    Asked by pn5,

    0 votes
    4 answers

  17. How to view/remove/edit alerts?

    Asked by NickW-uk,

    0 votes
    1 answer

  18. Unable to get LTP from Chart subscription on the Lightstreamer client

    Asked by CFDBandit,

    0 votes
    0 answers

  19. API Companion - Can it place market orders (create position) on demo account.

    Asked by toshendra,

    0 votes
    0 answers

  20. API - Create Position Question

    Asked by toshendra,

    0 votes
    0 answers

  21. Can you set good till cancelled on an IG ISA account?

    Asked by RichardD,

    0 votes
    2 answers

  22. Unable to authenticate with the IG API

    Asked by mgwuk,

    0 votes
    2 answers

  23. CFD Demo Account API (sandbox)/Connect with Python coders

    Asked by jonesboy007,

    0 votes
    1 answer

  24. Chart not loading: iPath Bloomberg Coffee Subindex Total Return ETN

    Asked by NickW-uk,

    0 votes
    3 answers

  25. Search tool

    Asked by abailey94,

    1 vote
    2 answers

  26. Supertrend Darvas Indicator

    Asked by PinkCloud,

    0 votes
    0 answers

  27. API giving (403) Forbidden return?

    Asked by SameOld,

    0 votes
    1 answer

  28. Volume numbers wildly different from official exchanges

    Asked by markov1207,

    0 votes
    2 answers

  29. Negative dividend on ishares short treasury etf

    Asked by Brenty,

    0 votes
    1 answer

  30. Modifying 2 orders Separately (US Accounts)

    Asked by kwanchichi,

    0 votes
    3 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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