Jump to content
​​​Is now the right time to ‘buy the dip’ in stock markets? ×

IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

Explore Questions

There are no popular questions to show right now

  1. PSC not placing trades

    Asked by AndyGEEEE,

    0 votes
    0 answers

  2. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

    0 votes
    0 answers

  3. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

    0 votes
    0 answers

  4. Mr

    Asked by chaso46,

    0 votes
    0 answers

  5. cpmal1

    Asked by cpmal1,

    0 votes
    0 answers

2,844 questions in this forum

  1. Cannot create and update API Keys - Cannot update preferences due to a Technical Problem Error

    Asked by philb10,

    0 votes
    1 answer

  2. Notional value LIVE on WTP

    Asked by MongiIG,

    0 votes
    1 answer

  3. Can't sell shares (Short sell now allowed) error

    Asked by Phangtastic,

    0 votes
    1 answer

  4. Alter subscriptions and unsubscribe - python streaming API

    Asked by Panda_don,

    0 votes
    1 answer

  5. Set chart size

    Asked by GTS15,

    0 votes
    1 answer

  6. Position REJECTED, Reason : REJECT_SPREADBET_ORDER_ON_CFD_ACCOUNT

    Asked by Eragonnm,

    0 votes
    4 answers

  7. Deal rejected on API companion

    Asked by MTCLVR,

    0 votes
    1 answer

  8. live account

    Asked by kakchew106,

    0 votes
    1 answer

  9. -How to use leverage

    Asked by Edgar_707,

    0 votes
    1 answer

  10. Stopped out on IG platform when price never reached SL

    Asked by Arun03,

    0 votes
    1 answer

  11. Weekly view on US Tech

    Asked by P2204,

    0 votes
    3 answers

  12. Trailing stop loss or set a limit for loss

    Asked by davidaaxyaaig,

    0 votes
    7 answers

  13. ProRealTime and Monterey OS

    Asked by JRDragon,

    0 votes
    0 answers

  14. Using our trading platform

    Asked by MongiIG,

    0 votes
    0 answers

  15. Back testing algorithmic strategies for trading stocks

    Asked by Begol,

    0 votes
    1 answer

  16. My orders disappeared?

    Asked by veryrichbadger,

    0 votes
    1 answer

  17. How to login to Demo SB account not CFD account

    Asked by Sjg1234,

    0 votes
    2 answers

  18. REST API: /positions/otc "MINIMUM_ORDER_SIZE_ERROR" (CFD-Order)

    Asked by MichaelDE,

    0 votes
    3 answers

  19. Buy Stop and Sell Stop Pending Orders

    Asked by Dominic4782,

    0 votes
    1 answer

  20. Trading only USD stock on ISA account. Need clarification on currency conversion

    Asked by tuquoge5401,

    0 votes
    1 answer

  21. ProRealTime Demo acc cost

    Asked by PeterUK123,

    0 votes
    1 answer

  22. Market depth data

    Asked by Rias,

    0 votes
    2 answers

  23. Charts and Indicators

    Asked by Slinkybelinky,

    0 votes
    2 answers

  24. error in excel example - live site

    Asked by Sjg1234,

    0 votes
    1 answer

  25. Can't run IG ProRealTime with M1 processor

    Asked by Guest Rokas,

    0 votes
    4 answers

  26. founds

    Asked by Viviana,

    0 votes
    1 answer

  27. FTTP Error 403: Forbidden on querying some https://demo-api.ig.com/gateway/ queries

    Asked by HMM57,

    0 votes
    1 answer

  28. Automatic cancelled and deleted order - IG Phone App

    Asked by Ackbullchang,

    0 votes
    2 answers

  29. How to change background colour in iphone app?

    Asked by Loveys,

    0 votes
    2 answers

  30. Pro Real Time Server Error

    Asked by marcoc,

    0 votes
    1 answer

Markets

Forex

Indices

Shares

Other markets

IG services

Spread betting

CFD trading

Share dealing

Trading platforms

Web platform

Trading apps

Advanced platforms

Compare features

About Us

How we support you

What we do with your money

How does IG make money?

Professional trading

Contact us

Post topic on Community

Browse Help and Support

Education on Academy

Tweet us @IGClientHelp

UK

IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

© 2003 - 2020

IG | Terms and agreements (UK) | Privacy (UK) | Cookies | Investors | Careers | Marketing partnership

×
×
  • Create New...
us