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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

    0 votes
    0 answers

  2. PSC not placing trades

    Asked by AndyGEEEE,

    0 votes
    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

    0 votes
    0 answers

  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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    0 answers

  5. Mr

    Asked by chaso46,

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2,846 questions in this forum

  1. Go to Platform pop-up prevent me from accessing my account

    Asked by Guest fxdata6793@gmail.com,

    0 votes
    1 answer

  2. IG.com On Mac

    Asked by Hagadol,

    0 votes
    3 answers

  3. Alarm not workiung?

    Asked by twu1234,

    0 votes
    4 answers

  4. Remove Non-leveraged Stock from CFD account

    Asked by Pbansal,

    0 votes
    1 answer

  5. level 2

    Asked by amilio,

    0 votes
    1 answer

  6. VWAP Indicator

    Asked by Guest Aydin H,

    1 vote
    2 answers

  7. VWAP

    Asked by jaz19802020,

    1 vote
    1 answer

  8. VWAP Support

    Asked by Tahushi,

    0 votes
    2 answers

  9. Why is VWAP not included in the trading platform?

    Asked by DemonKing,

    0 votes
    6 answers

  10. Time of day trades

    Asked by GTRAIN,

    0 votes
    2 answers

  11. Capital gains tax when withdrawing

    Asked by Guest Klem,

    0 votes
    7 answers

  12. Lowest Price discrepancies between timeframes.

    Asked by TraderGT1,

    0 votes
    5 answers

  13. Cannot add another account (no "add account" option)

    Asked by V3nom12,

    0 votes
    1 answer

  14. Did you find a solution?

    Asked by Guest SRs,

    0 votes
    1 answer

  15. Platform not working

    Asked by Robhalo,

    0 votes
    4 answers

  16. app not updating, account shows zero value

    Asked by smokem,

    0 votes
    5 answers

  17. change the timezone of the platform

    Asked by seyd,

    0 votes
    2 answers

  18. Pro Real Time - Issues

    Asked by Ben_O,

    0 votes
    2 answers

  19. how to set up 2 MT4 platforms dispalyed of the same acct

    Asked by ben_fu,

    0 votes
    2 answers

  20. Website is not showing updated detail graphs

    Asked by Darrenm,

    0 votes
    1 answer

  21. Issue opening a betspread position on the API

    Asked by MerlinR,

    0 votes
    1 answer

  22. Order API Behaviour - How to formally raise a bug with IG?'

    Asked by Tipper258,

    0 votes
    5 answers

  23. Unable to access or open positions in New Zealand market for IG standard trading platform

    Asked by ssha,

    0 votes
    5 answers

  24. riskpit

    Asked by specwise,

    0 votes
    2 answers

  25. Is IG streaming APis down?

    Asked by vinodkarwa,

    0 votes
    1 answer

  26. How many trades do I need to close before Trade Analytics works?

    Asked by Ann65,

    0 votes
    1 answer

  27. Tweaking my excel trader for API functionality

    Asked by Speedbird168l,

    0 votes
    1 answer

  28. Http reply status of Forbidden whilst trying to submit a CFD deal using the API using Demo account

    Asked by Funky_Gibbon,

    0 votes
    1 answer

  29. Prorealtime trading platform

    Asked by Jak123,

    0 votes
    1 answer

  30. Guarantee Stop change

    Asked by JacFlowTrade,

    0 votes
    4 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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