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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Magnetic behaviour in Fibo retracement

    Asked by Lafao,

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    0 answers

  2. PSC not placing trades

    Asked by AndyGEEEE,

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    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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2,849 questions in this forum

  1. Http reply status of Forbidden whilst trying to submit a CFD deal using the API using Demo account

    Asked by Funky_Gibbon,

    0 votes
    1 answer

  2. Prorealtime trading platform

    Asked by Jak123,

    0 votes
    1 answer

  3. Guarantee Stop change

    Asked by JacFlowTrade,

    0 votes
    4 answers

  4. Prorealtime trading platform

    Asked by Jak123,

    0 votes
    5 answers

  5. New Terms & Conditions on platform for Margin Lending

    Asked by oldman81,

    0 votes
    1 answer

  6. Seeing percentage P&L instead of £

    Asked by Milovan,

    0 votes
    1 answer

  7. IG & MT4

    Asked by Win,

    0 votes
    1 answer

  8. Display stock code on my Position

    Asked by Samlau3388,

    0 votes
    1 answer

  9. Getting stopped without hitting Stop Loss

    Asked by Dener,

    0 votes
    2 answers

  10. Hot Keys to buy and sell shares in the workspace

    Asked by HaidS10,

    0 votes
    1 answer

  11. IG app

    Asked by Guest CedyB,

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    1 answer

  12. fee chart

    Asked by Guest Marco Del Borrello,

    0 votes
    1 answer

  13. Trade analysis

    Asked by DavidDPJ,

    1 vote
    4 answers

  14. Profit and Loss

    Asked by spsbv,

    0 votes
    1 answer

  15. Having trouble activating account

    Asked by Bnjmntcknr,

    0 votes
    1 answer

  16. STREAM TRADING DATA

    Asked by POMTOM,

    0 votes
    1 answer

  17. Technical help to allow me to access my ig account - this is currently barred.

    Asked by bramleyfall,

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    4 answers

  18. How can I reorder the watchlists I’ve created?

    Asked by slordz,

    0 votes
    1 answer

  19. Trading view

    Asked by Anandberi,

    0 votes
    1 answer

  20. Every single open position is missing from the chart.

    Asked by nit2wynit,

    0 votes
    4 answers

  21. Sync between mobile and web platforms

    Asked by Aaronfwz,

    0 votes
    1 answer

  22. SORRY you can only place an order to close on this market

    Asked by ST,

    0 votes
    25 answers

  23. Show P&L as pips/ Hide balance

    Asked by Robby555,

    0 votes
    2 answers

  24. Reuters news feed

    Asked by Nickjfg,

    0 votes
    1 answer

  25. Reloading MT4

    Asked by Micaday,

    0 votes
    1 answer

  26. Delete Account

    Asked by Guest Jason,

    0 votes
    3 answers

  27. Suggestions for improvements

    Asked by BigDeal,

    0 votes
    1 answer

  28. is ProRealTime only for spread bet & cfd and NOT FOR SHARE DEALING?

    Asked by Ajaib,

    0 votes
    1 answer

  29. Turbo24

    Asked by Rakamora,

    0 votes
    1 answer

  30. ISA Cash to ISA Investment Account

    Asked by MayLouise,

    0 votes
    4 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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