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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

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  2. PSC not placing trades

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  3. Can I use ProRealTime for my Options trading account?

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  4. How do you complete your post-trade analysis?

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2,846 questions in this forum

  1. Certain shares will not graph

    Asked by HomarusSimpson,

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  2. Demo charts

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  3. Buying Samsung Electronics

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  4. L2 Dealer installation problem

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  5. L2 Dealer Updates not downloading

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  6. Replicating ATR calculation in IG charts

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  7. How do I change the color of the bass line and conversion line of Ichimoku indicator?

    Asked by Trader321,

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  8. Morning Call

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  9. Trailing Stop Loss

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  10. Change account currency

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  11. Change account currency

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  12. Rest API - 403 Forbidden

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  13. Create Real account in turkey!!

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  14. isa share dealing

    Asked by Sandra06,

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  15. Charts in L2 Dealer

    Asked by MArk_B,

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  16. How do I move my 20/21 ISA into a 21/22 ISA?

    Asked by kicks66,

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  17. Chart time display issue

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  18. National Insurance call?

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  19. Deliveroo Shares

    Asked by Cer1Davies,

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  20. I can't deposit any funds to my accounts

    Asked by k_b,

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  21. Market Not Available Online

    Asked by Guest seshlihem,

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  22. Cannot transfer funds from share dealing account to ISA account

    Asked by fangol,

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  23. Cryptocurrency

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  24. Can't Create API key

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  25. two-factor authentication

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  26. Galaxy Tab issue

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  27. Mr

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  28. Latent Gain different from profit and lost

    Asked by jeanmarie,

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  29. Transferring from a cash isa to an existing Smart ISA

    Asked by GeeTaylor,

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  30. Separate program threads fail setting account after session creation (REST API)

    Asked by JulianG,

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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