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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. PSC not placing trades

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  2. Can I use ProRealTime for my Options trading account?

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  3. How do you complete your post-trade analysis?

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2,844 questions in this forum

  1. ISA transfer to IG

    Asked by Gwb6939,

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  2. Close share trading position

    Asked by fcc,

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  3. Limit order not opened at the price I specified.

    Asked by Guest didimakeamistake,

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  4. MT4

    Asked by zoton28,

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  5. Opening Spread bet account

    Asked by Catejane13,

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  6. ig labs community disappeared

    Asked by Wisetrader,

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  7. L2 Dealer not working

    Asked by Leapy,

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  8. Timeline Unavailable On Screen After Update

    Asked by Guest Stuart,

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  9. I have been turned down for a trading account.

    Asked by DJN8989,

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  10. Can't find API Keys on my UK account

    Asked by Argoran,

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  11. IG Platform - How to change account/trading type

    Asked by densaj,

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  12. Scrolling function not working properly when on the App on ipad

    Asked by Bbb111,

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  13. Purchasing US stocks for a non US citizen

    Asked by Guest Abjrana,

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  14. Unavailable to open: ZKIN

    Asked by Guest Eric,

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  15. Sectors and Stocks

    Asked by TLC,

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  16. Is it possible to open multiple position in the same market? (Share Trading)

    Asked by mostazapicante,

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  17. IG website and app bid /ask prices fluctuating on chart (video in link)

    Asked by barzyp,

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  18. IG website and app bid /ask prices fluctuating on screen (video in link)

    Asked by Guest barzyp,

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  19. Limit Order

    Asked by Sage54,

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  20. Account suspended

    Asked by Lifa,

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  21. Python programming help

    Asked by panja,

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  22. Newby question

    Asked by Guest 4dam,

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  23. Python sample code, IG API

    Asked by OutsideTheBox,

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  24. My IG Android App Selling capability is very basic. Can't see any automated trailing stop options in the app???

    Asked by GeorgeEdward,

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  25. IG API

    Asked by Guest Bluestar,

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  26. Cannot see Level 2 Data on IG browser

    Asked by Lex-S,

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  27. Issue transferring money

    Asked by Guest Ranga123,

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  28. BillArosfa

    Asked by BillArosfa,

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  29. Profits positive changes have gone grey

    Asked by Guest John EC1,

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  30. Maximum leverage

    Asked by Guest Miles Johns,

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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