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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

    0 votes
    0 answers

  2. PSC not placing trades

    Asked by AndyGEEEE,

    0 votes
    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

    0 votes
    0 answers

  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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    0 answers

  5. Mr

    Asked by chaso46,

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2,846 questions in this forum

  1. Error: Market not available online

    Asked by Guest Yvanka,

    0 votes
    3 answers

  2. How do I overlay the FTSE on a stock chart?

    Asked by LadyT,

    0 votes
    0 answers

  3. moving average

    Asked by Halal,

    0 votes
    0 answers

  4. Market Close Price

    Asked by slenno02,

    0 votes
    1 answer

  5. Difference between prices from https://labs.ig.com/ API and prorealtime

    Asked by SHN22,

    0 votes
    0 answers

  6. Missing Japanese Stocks

    Asked by AleksL,

    0 votes
    0 answers

  7. Has the API request for data "calls per minute" changed?

    Asked by lowDeltaHighTheta,

    0 votes
    4 answers

  8. IPAd Login failure....any suggestions please?

    Asked by Richrd,

    0 votes
    0 answers

  9. Missing stocks Spread Betting Account

    Asked by Guest Alex,

    0 votes
    0 answers

  10. Let me know if this is a platform error and how to proceed further.

    Asked by RandomUser,

    0 votes
    3 answers

  11. Commission charged on 3rd trade this week

    Asked by Thomasmichel75,

    0 votes
    1 answer

  12. Withdrawal issue, blatant lies and scam by IG.COM

    Asked by nkwe,

    0 votes
    0 answers

  13. Minimum Consideration

    Asked by Guest mithril,

    0 votes
    2 answers

  14. Margin Increases schedules for March 2021

    Asked by Samf11,

    0 votes
    0 answers

  15. Lucile

    Asked by Lucile,

    0 votes
    0 answers

  16. What data feed comes with Prorealtime? Do I have to pay more if I actually want real time?

    Asked by Cadair,

    0 votes
    0 answers

  17. Not able to download statements

    Asked by Arcadian,

    0 votes
    0 answers

  18. API returning incorrect market.netChange

    Asked by Bopperz,

    0 votes
    0 answers

  19. Backtesting incorporating ProScreener??

    Asked by BarryDayTrader,

    0 votes
    0 answers

  20. Use of keyboard cursors

    Asked by Guest Rish,

    0 votes
    0 answers

  21. Community - Private Messaging Function Disappeared?

    Asked by HMB,

    0 votes
    2 answers

  22. Graph Anomaly?

    Asked by Kennzo,

    0 votes
    0 answers

  23. No HLOC Data on Charts

    Asked by slenno02,

    0 votes
    1 answer

  24. Trade analytics

    Asked by GMTrader,

    0 votes
    1 answer

  25. IG phone response time

    Asked by Sami07,

    0 votes
    1 answer

  26. W-8ben

    Asked by Guest Neetu Kochhar,

    0 votes
    0 answers

  27. How do l change account type?

    Asked by Sami07,

    0 votes
    1 answer

  28. app issues

    Asked by RONNIEF1,

    0 votes
    0 answers

  29. Equity curve starts with 0 though there are funds in account

    Asked by Srini_,

    0 votes
    0 answers

  30. Order type - Good till cancelled option is not displaying when I place an order

    Asked by mraveend,

    2 votes
    3 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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