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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. PSC not placing trades

    Asked by AndyGEEEE,

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    0 answers

  2. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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    0 answers

  3. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  4. Mr

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  5. cpmal1

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2,844 questions in this forum

  1. MT5

    Asked by Paulon,

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    1 answer

  2. Anyone recently meant the list of alert could not display on mobileapp

    Asked by SamBoy2021,

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    1 answer

  3. Unable to transfer money from Turbo24 to CFD

    Asked by twu1234,

    0 votes
    1 answer

  4. Crosshairs

    Asked by mbree64,

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    0 answers

  5. not showing charts

    Asked by chrisp776,

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    5 answers

  6. MT5

    Asked by scc1963,

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    2 answers

  7. Frozen US500 put and call

    Asked by andremkm1,

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    1 answer

  8. news feed not working?

    Asked by Bonzat,

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    0 answers

  9. How can you turn of the IG TV notifications

    Asked by Murk,

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    5 answers

  10. DEMO spread bet environment issues

    Asked by bug-or-feature,

    0 votes
    4 answers

  11. TipRanks - How to view more of them?

    Asked by -space-pirate-,

    0 votes
    1 answer

  12. Position disappearance.

    Asked by Ravager,

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    6 answers

  13. Not able to generate key for demo API account.

    Asked by Parthiv,

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    5 answers

  14. SETSqx stocks untradeable during auction periods

    Asked by ducktrader,

    0 votes
    2 answers

  15. How do I "delete all triggered" alerts in IG desktop app?

    Asked by Lfray,

    0 votes
    1 answer

  16. Half of my watchlist names has disappeared

    Asked by EddyStone,

    2 votes
    21 answers

  17. Is the platform working?

    Asked by HydroBoy,

    1 vote
    4 answers

  18. All of my watchlist names have disappeared

    Asked by Dmw,

    1 vote
    5 answers

  19. Virus found in MT4 installer

    Asked by mt4tradr,

    0 votes
    0 answers

  20. When calling Log Out via the REST API, I get logged out of Web Site and App.

    Asked by Raymondo,

    0 votes
    0 answers

  21. How does the relation between DealId and DealReference work in the different API endpoints

    Asked by SZZ,

    0 votes
    8 answers

  22. Removing notifications within IG App

    Asked by SkyTrader,

    0 votes
    1 answer

  23. Unable to place trades on my demo accounts

    Asked by Tamogon,

    0 votes
    1 answer

  24. Client sentiment

    Asked by rafikmoosa,

    0 votes
    1 answer

  25. System Order Closed, but i didn't have a Stop or Margin Call.

    Asked by nit2wynit,

    0 votes
    5 answers

  26. Charts not updating

    Asked by LadyT,

    0 votes
    1 answer

  27. Trade Analytics Tool

    Asked by JJP,

    1 vote
    11 answers

  28. API Search not working

    Asked by andysinclair,

    0 votes
    5 answers

  29. Fetching historical pricing data for analysis

    Asked by Varma,

    0 votes
    3 answers

  30. Access MT4 on iphone

    Asked by SBTrade,

    0 votes
    5 answers

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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