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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. PSC not placing trades

    Asked by AndyGEEEE,

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    0 answers

  2. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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    0 answers

  3. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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    0 answers

  4. Mr

    Asked by chaso46,

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  5. cpmal1

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2,848 questions in this forum

  1. List

    Asked by Guest Allwyn,

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    0 answers

  2. List

    Asked by Guest Allwyn,

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    0 answers

  3. IG deposit not showing on my account

    Asked by Guest Clint,

    0 votes
    1 answer

  4. How to draw a 45 degree angle on the web platform

    Asked by Lowerlow,

    0 votes
    1 answer

  5. Edit Avg Price under my "Positions"

    Asked by Looty,

    0 votes
    5 answers

  6. Data Feed for Pairtradefinder Software

    Asked by gug,

    0 votes
    2 answers

  7. Is the App/platform down? I cannot access

    Asked by Guest Ser,

    0 votes
    0 answers

  8. Stop enter order

    Asked by AP3,

    0 votes
    0 answers

  9. X-Ray of portfolio holidings per sector / georgraphy

    Asked by MattyC,

    0 votes
    0 answers

  10. trading volumes ?

    Asked by lithium,

    0 votes
    7 answers

  11. Rejected order: very polite API response

    Asked by jlz,

    0 votes
    0 answers

  12. Change in trading lot sizes

    Asked by Insider5914,

    0 votes
    0 answers

  13. Amend ASX order limit price

    Asked by ViG,

    1 vote
    6 answers

  14. Export historical data from the IG mt4 to excel

    Asked by Guest KGT,

    0 votes
    0 answers

  15. Issues with the app

    Asked by Guest Mina,

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    0 answers

  16. REST API to retrieve current prices for all shares in a market

    Asked by Skyline69_uk,

    0 votes
    1 answer

  17. Login error code

    Asked by Guest David,

    0 votes
    0 answers

  18. Platform bug

    Asked by WarrenMunger,

    0 votes
    12 answers

  19. How do I export a list of my shares?

    Asked by Guest Tim,

    0 votes
    0 answers

  20. Closing only: Market unavailable to open

    Asked by lssai,

    0 votes
    0 answers

  21. Order execution conflict

    Asked by SudipSil,

    0 votes
    2 answers

  22. Editing a stop order

    Asked by JulioB,

    0 votes
    0 answers

  23. MT5

    Asked by Pugwash,

    0 votes
    1 answer

  24. BID - MID - OFFER

    Asked by Rothesay,

    0 votes
    0 answers

  25. Demo Account not working

    Asked by Pedro7745,

    0 votes
    2 answers

  26. Cannot withdraw or transfer funds between my accounts

    Asked by Munene,

    0 votes
    3 answers

  27. Dealing on chart

    Asked by Eltrading,

    0 votes
    0 answers

  28. Worksheet Set Ip

    Asked by MGFinancial,

    0 votes
    0 answers

  29. Differences in change figures

    Asked by PatR,

    0 votes
    0 answers

  30. Mr

    Asked by verran13,

    0 votes
    0 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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