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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. PSC not placing trades

    Asked by AndyGEEEE,

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  2. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  3. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  4. Mr

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  5. cpmal1

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2,844 questions in this forum

  1. App shows incorrect percentage change, high and low for some stocks

    Asked by Rahul2011,

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  2. Inbox issues

    Asked by Biggazu,

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  3. Bug: menu and title flickering (Android)

    Asked by Narvin,

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    1 answer

  4. Bug in prices

    Asked by Guest Chris,

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  5. Platform Problem

    Asked by Konrad1995,

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    1 answer

  6. US Markets All sessions

    Asked by MaxwellBond,

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    1 answer

  7. ProRealTime v11

    Asked by Guest backwardation,

    2 votes
    12 answers

  8. unexpected error has occured

    Asked by Ryanhurst,

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    3 answers

  9. stock transfer

    Asked by mikebn,

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    1 answer

  10. IG Screener Showing Incorrect Information?

    Asked by waleedmalik,

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  11. I Pad App

    Asked by Sedgie,

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  12. Mr

    Asked by Guest Vissu,

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  13. Multi-Screen

    Asked by Guest Mike,

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    1 answer

  14. news flash on deal ticket

    Asked by jaykay,

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  15. Scaling of charts with drawings on the app

    Asked by u0362565,

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  16. Forex options setup

    Asked by NVP,

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  17. Gebbie

    Asked by Gebbie,

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  18. L2 help

    Asked by Lah,

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    1 answer

  19. How do I edit and delete watchlists?

    Asked by UK30000,

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    8 answers

  20. change price place for bonds to 1/32

    Asked by Zingerbox,

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    1 answer

  21. icon on the left of the signal

    Asked by RadoWay,

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  22. Flash player

    Asked by Igchat,

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  23. Indicate alert

    Asked by Eleanoralice,

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  24. create limit orders on the charts on the mobile Apps?

    Asked by Zingerbox,

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    0 answers

  25. Data glitches

    Asked by spencerfrater,

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  26. Can't set stop loss and limit order together!?

    Asked by Guest brett123,

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    1 answer

  27. Font colour

    Asked by GMTrader,

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  28. Display Error

    Asked by tailtaptailtap,

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  29. indicators ig and prorealtime

    Asked by Guest pedro,

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    1 answer

  30. Streaming API : CHART : UTM field doesn't update correctly?

    Asked by Max_,

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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