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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. PSC not placing trades

    Asked by AndyGEEEE,

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  2. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  3. How do you complete your post-trade analysis?

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2,844 questions in this forum

  1. Refer A Friend Link

    Asked by ShanesShares,

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    7 answers

  2. Explain Barriers & Vanilla options

    Asked by WillieD,

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  3. Disabled accounts on Dashboard

    Asked by Tcs106,

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    1 answer

  4. activate my account

    Asked by Vani,

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    1 answer

  5. Position indicators seem to have disappeared from charts?

    Asked by Guest David,

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  6. Leverage into liquidation trades

    Asked by billedwardstrader,

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    0 answers

  7. PC freeze

    Asked by mikheilinemsadze,

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    4 answers

  8. API for stock trading

    Asked by Arzee,

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  9. API setup issues with Trailing Stops - Spread Bet account

    Asked by Deltona,

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  10. Remove "buy" and "sell" boxes at top-right of chart

    Asked by Neil85,

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    0 answers

  11. Trouble removing shares from watchlist

    Asked by JackTurnham,

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  12. How can a Mar-21 future be expiring now?

    Asked by D600,

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    0 answers

  13. Share options

    Asked by Guest Mariangelica Gomez,

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    3 answers

  14. Problems with Export chart

    Asked by PeterTheGrate,

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    2 answers

  15. Display/see long/short interest on a share in spreadbet platform

    Asked by Phantom25,

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    0 answers

  16. Charts not loading again.

    Asked by nit2wynit,

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    3 answers

  17. Trading a delisted company via OTC

    Asked by lucien,

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  18. Incomplete response from the API

    Asked by Tomegnon,

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    8 answers

  19. Can't create MT4 demo account

    Asked by Guest wezza,

    2 votes
    5 answers

  20. Closing MT4 Positions via desktop

    Asked by mrbassman,

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    2 answers

  21. Face ID

    Asked by Guest Penny,

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  22. Unable to Sell a Stock

    Asked by TomFoley,

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    0 answers

  23. MT4 down

    Asked by Caseynotes,

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    4 answers

  24. Slow connection Australian Telstra broadband user September 2020

    Asked by traveler,

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    0 answers

  25. Access issues via PC

    Asked by Ducatiman,

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  26. Buy/Sell Alerts

    Asked by HarryD13,

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    0 answers

  27. Percentage movement of my positions

    Asked by Guest Stefan,

    0 votes
    2 answers

  28. L2 Dealer not working

    Asked by dhhdgh8974,

    0 votes
    2 answers

  29. API 500 response - problems again ?

    Asked by John_M,

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    0 answers

  30. Margin won't display

    Asked by Guest Elly,

    0 votes
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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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