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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Missing Wall Street in Demo Account

    Asked by Hagbeth,

    1 vote
    3 answers

  1. linking a list of shares to one chart

    Asked by Jacko,

    0 votes
    0 answers

  2. crosshair

    Asked by Jacko,

    0 votes
    0 answers

  3. sorting lists by percent change

    Asked by Jacko,

    0 votes
    0 answers

  4. Average volume indicator

    Asked by NGJ79,

    0 votes
    0 answers

  5. Wrong values in MSFT candles

    Asked by Jaroslav,

    0 votes
    0 answers

826 questions in this forum

  1. Demo API Key

    Asked by Prahathese,

    0 votes
    2 answers

  2. Change default settings for Charts

    Asked by PK128,

    0 votes
    3 answers

  3. iPad Charts

    Asked by gmwassets,

    0 votes
    4 answers

  4. Profit level order

    Asked by jbutleruk,

    0 votes
    1 answer

  5. Open orders

    Asked by jbutleruk,

    0 votes
    1 answer

  6. Android Version Charts

    Asked by PS123,

    0 votes
    0 answers

  7. HELP!!!

    Asked by Nick626,

    0 votes
    3 answers

  8. New platform not loading?

    Asked by GrantM,

    0 votes
    1 answer

  9. Stock prices frozen on web and mobile

    Asked by Razzarino,

    0 votes
    1 answer

  10. USA Interest rate and SA40

    Asked by Ilana,

    0 votes
    2 answers

  11. new workspace

    Asked by SAMMYDAVID,

    0 votes
    4 answers

  12. PAYPAL chart incorrect during live trading hours

    Asked by Stekstrom,

    0 votes
    0 answers

  13. Stop Order

    Asked by jomni,

    0 votes
    6 answers

  14. NY close charts

    Asked by Hornetman,

    0 votes
    2 answers

  15. KLHornet

    Asked by Guest Nick,

    0 votes
    1 answer

  16. IG Mobile app

    Asked by Michalszkoda,

    0 votes
    2 answers

  17. IG App

    Asked by AP,

    0 votes
    1 answer

  18. Firefox 70 logs in but won't open platform

    Asked by viresh,

    0 votes
    1 answer

  19. How to get tax statement

    Asked by hieppham2202,

    0 votes
    1 answer

  20. Bank account withdrawal

    Asked by Colin2,

    0 votes
    1 answer

  21. Sentiment data

    Asked by oziebloke,

    0 votes
    16 answers

  22. Statements

    Asked by fintrade01,

    0 votes
    1 answer

  23. Forex Trading no volume indication

    Asked by cliffchanel,

    0 votes
    0 answers

  24. Pro Real time difficulties

    Asked by JJD,

    0 votes
    8 answers

  25. Client sentiment - IG

    Asked by Andybey,

    0 votes
    1 answer

  26. indicators

    Asked by ao12313,

    0 votes
    0 answers

  27. Closing trade on demo account

    Asked by Bluepass1856,

    0 votes
    1 answer

  28. Pending orders not showing on charts - ideas?

    Asked by BEVENSARAH,

    0 votes
    0 answers

  29. Trade sheet.

    Asked by SHAREALOT1,

    0 votes
    2 answers

  30. Dealing notifications

    Asked by LeoTrader,

    0 votes
    7 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.

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