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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

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  2. PSC not placing trades

    Asked by AndyGEEEE,

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    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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    0 answers

  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  5. Mr

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2,846 questions in this forum

  1. Fetching historical pricing data for analysis

    Asked by Varma,

    0 votes
    3 answers

  2. Access MT4 on iphone

    Asked by SBTrade,

    0 votes
    5 answers

  3. Server problem: status code: 502, reason: Bad Gateway

    Asked by iMashPotato,

    0 votes
    1 answer

  4. API - Selling a PUT under the actual price

    Asked by GGPound,

    0 votes
    0 answers

  5. Old platform

    Asked by lgarvey,

    0 votes
    1 answer

  6. Candle Countdown Time

    Asked by Guest Ben,

    1 vote
    13 answers

  7. IG Rest API historical prices request will only return 20 observations at a time

    Asked by colintbowers,

    0 votes
    2 answers

  8. Error 404 on historical prices HTTP get requests - url works in companion API

    Asked by colintbowers,

    0 votes
    2 answers

  9. Spread

    Asked by smithj,

    0 votes
    5 answers

  10. Failing to Close deal with API validation.null-not-allowed.request

    Asked by Guest sam4,

    0 votes
    4 answers

  11. Can't create API key - "Key name already used. You have already used this name for another key"

    Asked by AlphaBob,

    0 votes
    6 answers

  12. Are the SP 500 moving averages crossing?

    Asked by ThierryS,

    0 votes
    0 answers

  13. Access historical data

    Asked by Michael1964,

    1 vote
    3 answers

  14. Antivirus alert while opening deal.ig.com

    Asked by icevtec,

    0 votes
    3 answers

  15. Inconsistent minimum bet sizes between DEMO and LIVE

    Asked by bug-or-feature,

    0 votes
    2 answers

  16. Is there a referral program?

    Asked by Hustle,

    0 votes
    2 answers

  17. Download of multiple account data into excel via API

    Asked by Hilltop,

    0 votes
    1 answer

  18. IG API: Can't create demo key

    Asked by andysinclair,

    0 votes
    1 answer

  19. Inconsistent mimimum bet for 'Sugar - London No.5'

    Asked by bug-or-feature,

    0 votes
    5 answers

  20. Retrieving Transaction History of demo account beyond 1,000 entries

    Asked by CCY111,

    0 votes
    2 answers

  21. Mobile App & 2FA

    Asked by unbounded,

    0 votes
    2 answers

  22. Bond Trading. Is it possible top trade Bonds on IG? If yes please advise how this can be achieved?

    Asked by Kungella,

    0 votes
    3 answers

  23. CFD ACCOUNT

    Asked by Divan,

    0 votes
    2 answers

  24. 4 Hour Time Frame Chart Broken

    Asked by NLVI,

    0 votes
    1 answer

  25. Changing base currency from GBP to USD?

    Asked by TVLAD29,

    0 votes
    1 answer

  26. Australian end of financial year statement 2023

    Asked by Profile,

    0 votes
    8 answers

  27. Why No Daily Change Column For Positions?

    Asked by BabisG,

    0 votes
    0 answers

  28. Demo account not opening

    Asked by subzero118,

    0 votes
    1 answer

  29. need to generate a quarterly trading statement

    Asked by Karen,

    0 votes
    1 answer

  30. ProrealTime

    Asked by rasp,

    0 votes
    0 answers

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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