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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

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  2. PSC not placing trades

    Asked by AndyGEEEE,

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  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  4. How do you complete your post-trade analysis?

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2,846 questions in this forum

  1. Position showing in account currency

    Asked by Chartfiend,

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  2. Login Issue Australia

    Asked by Guest Ali,

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  3. Convert currency in account

    Asked by Hippo1,

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  4. How do i partially close a limit take profit order?

    Asked by Guest seg22,

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  5. CFD Account

    Asked by Mojo66,

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    3 answers

  6. Wall Street. Popular Markets

    Asked by christd0015,

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  7. Connect from China

    Asked by JesseJC,

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    5 answers

  8. %change in some watchlist ETF's not showing

    Asked by aerobull42,

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  9. Share dealing option Stop Market - GTC & Limit- GTC?

    Asked by JustinCase,

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    2 answers

  10. stop loss

    Asked by Amila,

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    1 answer

  11. Edit book cost

    Asked by Ollydee,

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  12. Can't buy asx share as IG is telling me its American?

    Asked by skotlaroc,

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    1 answer

  13. Trading on the ASX is out. I'm stranded - anyone else

    Asked by BDod,

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    4 answers

  14. Market Depth and Charts/Sales Not Updating

    Asked by scoot3r83,

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    1 answer

  15. Prorealtime option not available

    Asked by JoeyBroker29,

    1 vote
    0 answers

  16. On screen sp overlay

    Asked by Sean5,

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  17. Have both platforms open

    Asked by Guest skotlaroc,

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  18. IG Pro Real Time

    Asked by TREBOR84,

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    4 answers

  19. Stop loss/trade

    Asked by Cedric,

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  20. Pro Real Time - not connecting

    Asked by Guest Calvin,

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  21. Setting up Multiple price alerts for different shares

    Asked by bulltraderpt,

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  22. Referral link

    Asked by keetan07,

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    1 answer

  23. 'Zombie' Alerts on Spreads System!

    Asked by JezH,

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  24. Fibonacci

    Asked by Dayantha,

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  25. How do I meet the maximum controlled risk stop of GBP0.80 when the minimum order size is GBP1.00?

    Asked by Mark007,

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  26. Can't close trade due to 'technical error, please call...'

    Asked by newt2020,

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    0 answers

  27. why my fund could not transfer to another account?

    Asked by Shypig,

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    0 answers

  28. referral

    Asked by livelikemalik,

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    1 answer

  29. cant see positions on chart

    Asked by Guest Mike,

    0 votes
    2 answers

  30. IG ProRealTime Version 11

    Asked by ShaneA,

    0 votes
    3 answers

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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