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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

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  2. PSC not placing trades

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  3. Can I use ProRealTime for my Options trading account?

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  4. How do you complete your post-trade analysis?

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2,846 questions in this forum

  1. Daily/Hour Discrepancy

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  2. Automated closes

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  3. IG Forex: Spot FX APP

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  4. Website Presentation - Broken!

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  5. What is the limit to trade on ETFS Daily Leveraged WTI Crude Oil

    Asked by Uka,

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  6. watch list

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  7. Find epic for "iPath S&P 500 VIX Mid-Term Futures ETN"

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  8. L2 Dealer not launching SECOM Connect Fail

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  9. Technical

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  10. Closing only: Market unavailable to open

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  11. what just happened to NYFANG..?

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  12. IG Live not syned.

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  13. Pending account

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  14. MT4 Login Problem

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  15. APTIV Corporate Action

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  16. RTD macro

    Asked by jacko200,

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  17. Error when I try to set price alerts

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  18. Prochart

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  19. Price Manipulation?

    Asked by Guest Obelius_Titan,

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  20. new platform

    Asked by plumbob,

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  21. percentage change and removing names from watch lists

    Asked by iant,

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  22. Orders no longer showing on charts

    Asked by culleton,

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  23. Trailing stop loss option not available

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  24. spread betting

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  25. mr

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  26. Demo Funds

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  27. Pending Order

    Asked by EmmaB,

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  28. International Shares Purchase

    Asked by SillyMemon,

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  29. Why are my placings being deleted by the system on exhchange

    Asked by DA67,

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  30. Dealing in ProRealTime

    Asked by Fieldgate,

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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