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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Option strike prices on IG API

    Asked by Timbo,

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  2. PSC not placing trades

    Asked by AndyGEEEE,

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  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  4. How do you complete your post-trade analysis?

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2,848 questions in this forum

  1. Return of Encheated Shares

    Asked by arhayes,

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  2. Problem with data feed mt4 demo

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  3. IG web platform - Cannot See the Charts

    Asked by ybarhoom,

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  4. Data corruption in xxxJPY pairs (the quote currency)

    Asked by Razoir,

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  5. Hey all

    Asked by Guest Tee,

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  6. Australian Tax Return

    Asked by Guest Handley,

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  7. Directional Movement Indicaor Alerting

    Asked by InTheDark,

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  8. How do I change my limited risk account back to standard - phone lines are clogged?

    Asked by ahantu1982,

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  9. My Workspace Layout

    Asked by heyho,

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  10. Firefox versus Chrome

    Asked by heyho,

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  11. Limit Order not filled

    Asked by hanman,

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  12. IG API Open Position Margin

    Asked by SuperCode,

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  13. Volume on FX ProRealTime

    Asked by Guest Steve,

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  14. One minute prices change after a few minutes

    Asked by JulianG,

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    1 answer

  15. Graphically represent my portfolio value over time?

    Asked by icarus666,

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    1 answer

  16. What is this volume/buy/sell screen on new platform - Mini Level 2?

    Asked by CocaColaKid,

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    3 answers

  17. Transferring shares

    Asked by snookcash,

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  18. HSBC Holding pricing issue - HSBA

    Asked by TFFX_,

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    6 answers

  19. EA not taking any trade.

    Asked by SyaJ,

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  20. EA not activating

    Asked by Guest SyaJ,

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  21. Can we set price alerts or SL/TP on Options contracts?

    Asked by roccatsense,

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  22. Open positions not closing

    Asked by AshUK36,

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    3 answers

  23. Brent Oil historical Tick data download

    Asked by PeterV,

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  24. Columns

    Asked by espiral,

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  25. Serious IG issue the last few days?

    Asked by SixEight,

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  26. No autochartist signals on Android since yesterday

    Asked by complicated,

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  27. MT4 autoscroll turns off with timeframe change

    Asked by Guest Bill M,

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  28. Tintalgel

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  29. Index historical options\futures EPICs for historical prices

    Asked by Domin,

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  30. stop loss PROREALTIME

    Asked by SECRETARYTRADING,

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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