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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

    0 votes
    0 answers

  2. PSC not placing trades

    Asked by AndyGEEEE,

    0 votes
    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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    0 answers

  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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    0 answers

  5. Mr

    Asked by chaso46,

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2,846 questions in this forum

  1. Price wildly different on mobile to desktop

    Asked by Kelvo,

    0 votes
    1 answer

  2. Upload verification documents

    Asked by siapand777,

    0 votes
    3 answers

  3. In Specie Transfers

    Asked by Crayzee,

    0 votes
    3 answers

  4. EA Lot calculator issue

    Asked by Mercator,

    0 votes
    2 answers

  5. RSI INDICATOR ALERTS STILL NOT WORKING??

    Asked by Goldengawd,

    0 votes
    2 answers

  6. Remove the suspended restriction on Demo accounts

    Asked by majidGeravand,

    0 votes
    4 answers

  7. Web Trading API Excel Sample

    Asked by Highriskcap,

    0 votes
    3 answers

  8. Options trading only available on demo account

    Asked by ATKM,

    0 votes
    0 answers

  9. Why were bets auto rolled early?

    Asked by bug-or-feature,

    0 votes
    2 answers

  10. Mobile app & API login not possible but STATUS all ok ?

    Asked by PatrickGNT,

    0 votes
    8 answers

  11. Margin cover

    Asked by astrikor,

    0 votes
    0 answers

  12. Phone and Tablet Apps not working

    Asked by EllyD,

    0 votes
    0 answers

  13. Countdown Timer on Price Axis (Like Trading View)

    Asked by N9760,

    0 votes
    2 answers

  14. Can I use the REST API to trade Stock CFDs?

    Asked by vZ88,

    0 votes
    1 answer

  15. Price level alerts

    Asked by grechster,

    0 votes
    2 answers

  16. Different accounts at once

    Asked by AndrewVil,

    0 votes
    0 answers

  17. Lightstreamer Connect fail on DEMO account

    Asked by swingwin,

    0 votes
    72 answers

  18. demo account Vs real account

    Asked by Ant1971,

    0 votes
    2 answers

  19. Edit position data on platform

    Asked by nerak99,

    0 votes
    2 answers

  20. Download CSV

    Asked by Mosmo,

    0 votes
    1 answer

  21. Is there a way to automatically deposit funds each month? or do you have to manually deposit them each time?

    Asked by 2me,

    0 votes
    3 answers

  22. Anyone having trouble downloading activity?

    Asked by eddyed,

    0 votes
    2 answers

  23. Alerts not working

    Asked by ANJTrades,

    0 votes
    0 answers

  24. How do I bring back the part where I can drag my stop loss and take profit on the share chart?

    Asked by Pce,

    0 votes
    1 answer

  25. Time zone for my chart

    Asked by Sclulaw,

    0 votes
    0 answers

  26. Trading API Base blueprint

    Asked by lukeTradingLearner,

    0 votes
    8 answers

  27. Limit order too far away

    Asked by DeanPetersWright,

    0 votes
    0 answers

  28. Indicators alerts not working. W/C 24JUL

    Asked by MarkC,

    0 votes
    0 answers

  29. Time and Sales on ProRealTime

    Asked by BillTarrej,

    0 votes
    0 answers

  30. Twitter Feed Not Updating

    Asked by dickyb,

    0 votes
    6 answers

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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