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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

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  2. PSC not placing trades

    Asked by AndyGEEEE,

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    0 answers

  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  5. Mr

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2,846 questions in this forum

  1. App display changed today

    Asked by Guest incomer,

    1 vote
    1 answer

  2. I am having a technical problem

    Asked by Guest Luthando,

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    2 answers

  3. iPad problems

    Asked by Bobbm2,

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    0 answers

  4. What is the difference between isa account and share dealing account?

    Asked by Guest MJW,

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    0 answers

  5. Level 2 with US equities not working?

    Asked by DSchenk,

    0 votes
    0 answers

  6. Position Opened on SELL from Android

    Asked by smallbore,

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    0 answers

  7. IG Excel Sample Modified to Download Data by Historical Range

    Asked by Guest WYTrade,

    0 votes
    1 answer

  8. Demo Retail Platform issues?

    Asked by nit2wynit,

    0 votes
    0 answers

  9. Decimal Points

    Asked by HappilyNorth,

    0 votes
    0 answers

  10. [DEMO] Streaming API : Allowed session count reached (code 7)

    Asked by NicoIsHere,

    0 votes
    8 answers

  11. IG Status

    Asked by Caseynotes,

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    101 answers

  12. Why is IG's economic calendar so horribly ****?

    Asked by dmedin,

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    0 answers

  13. MT4 issue

    Asked by Guest goldin,

    0 votes
    0 answers

  14. Flash no longer supported.

    Asked by Djelibaybi,

    0 votes
    6 answers

  15. Ig mkt closed my same open position twice and debited my account from 2nd closer.

    Asked by Guest Rob128,

    2 votes
    6 answers

  16. ETF Scanner vs ETF on Platform

    Asked by Guest MIvanova,

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    5 answers

  17. How do I setup to trade in BItcoin?

    Asked by Guest Gain,

    0 votes
    3 answers

  18. 404 error

    Asked by jaggupta,

    0 votes
    1 answer

  19. Can't access Dealing platform with MS EDGE

    Asked by Guest PaulEdwards01,

    0 votes
    4 answers

  20. Lagging Platform, unable to access phone help.

    Asked by Guest Jkixx,

    1 vote
    3 answers

  21. How To Use The Options Portion Of The Platform

    Asked by Guest KelvinMN,

    0 votes
    0 answers

  22. Markets closed today?

    Asked by Gael,

    0 votes
    1 answer

  23. IG down?

    Asked by Guest Aben,

    0 votes
    3 answers

  24. balances error

    Asked by ppicton,

    0 votes
    3 answers

  25. How do I specify Leverage on a Demo Account (Forex)?

    Asked by Guest Luke-D,

    1 vote
    6 answers

  26. Currency conversion

    Asked by Karowu,

    0 votes
    1 answer

  27. 'Market Closed'

    Asked by MikeBamber,

    0 votes
    3 answers

  28. Not able to trade on IG MT4

    Asked by Guest bkumax,

    0 votes
    1 answer

  29. how do I set two of the same indicator? (stochastics)

    Asked by Guest CoreyEccles,

    0 votes
    0 answers

  30. What time does weekend market close ?

    Asked by Guest bling7,

    0 votes
    1 answer

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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