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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

    Asked by JoePatterson105,

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  2. PSC not placing trades

    Asked by AndyGEEEE,

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  3. Can I use ProRealTime for my Options trading account?

    Asked by konradps,

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  4. How do you complete your post-trade analysis?

    Asked by SandySouth_2024,

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  5. Mr

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2,846 questions in this forum

  1. New Platform on ISA

    Asked by Monions,

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    9 answers

  2. moving average in PRT

    Asked by Guest JLB,

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    1 answer

  3. Mr

    Asked by Guest Confused,

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    0 answers

  4. Having two of the same fx pair in my workspace

    Asked by atomax,

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    1 answer

  5. Push notifications not working on mobile phone

    Asked by Guest Roogy,

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  6. IG ISA and trailing stops

    Asked by heyho,

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    2 answers

  7. "UNKNOWN" Response when using API

    Asked by Guest zaracodes,

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    0 answers

  8. IG realtime feed wtp254b.ig.com down although status says up

    Asked by moggie2002,

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    0 answers

  9. Stock Screening on Mobile Platforms

    Asked by Guest trdodd,

    0 votes
    1 answer

  10. Why might demo open positions and orders on the mobile app not be visible on my desktop?

    Asked by Guest who,

    0 votes
    12 answers

  11. Multiple tickers in watchlis

    Asked by Guest TraderVic,

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    5 answers

  12. ProRealTime main screen icons

    Asked by mike8man,

    0 votes
    2 answers

  13. Do Pro Real Time Charts work on Chromebooks?

    Asked by Guest TraderBob99,

    0 votes
    2 answers

  14. ProRealTime not displaying graph of D4T4

    Asked by mike8man,

    0 votes
    0 answers

  15. Where are Pia's intraday historical performance statistics?

    Asked by Guest oilfxpro,

    0 votes
    6 answers

  16. 'Daily' FX Options

    Asked by Guest SJ1,

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    1 answer

  17. Varying Profit number on CFD Acct

    Asked by Spottz,

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    0 answers

  18. IS TRADING CENTRAL WORKING IN IG PLATFORM

    Asked by Guest NITIN,

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    0 answers

  19. Stock Search

    Asked by Guest NickT,

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    1 answer

  20. Charting problem

    Asked by cate,

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    8 answers

  21. Alert issue

    Asked by Guest Stanley,

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  22. "errorCode": "error.security.invalid-details"

    Asked by Guest Rafique,

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    0 answers

  23. Delisted Array BioPharma stock with Pfizer buyout - what happens?

    Asked by Guest sammyt,

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    0 answers

  24. API returning incorrect opening and closing dates

    Asked by Guest Jack W,

    0 votes
    1 answer

  25. Problem, I am using same EA but results are very different ifrom old broker?do I adjust?

    Asked by Guest searl75,

    0 votes
    4 answers

  26. Difference between app and web platform

    Asked by JulianG,

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    0 answers

  27. how to place 200 day moving average line on chart

    Asked by jinksy7,

    0 votes
    1 answer

  28. Charts not loading

    Asked by joeH,

    0 votes
    2 answers

  29. Fund withdrawal

    Asked by Guest Craig,

    0 votes
    0 answers

  30. Pending

    Asked by Guest nisanmaro,

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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