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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. IG Option data from API

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  2. PSC not placing trades

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  3. Can I use ProRealTime for my Options trading account?

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  4. How do you complete your post-trade analysis?

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2,846 questions in this forum

  1. Deleting stocks

    Asked by Guest oldpos,

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    1 answer

  2. Trading platform

    Asked by Guest Loch,

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  3. moving average cross alerts

    Asked by languid,

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  4. Sector feature - eg Food producers

    Asked by Guest Trumpfingers,

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  5. Margin required before a trade

    Asked by Guest rich12,

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  6. API use for Share Dealing

    Asked by Guest dansnash,

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    5 answers

  7. Platform Frozen with Open Trade. Call this number?

    Asked by nit2wynit,

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    20 answers

  8. App notification for open/close position

    Asked by CharlieB,

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  9. Newbie Trader Help

    Asked by Guest dlowbz,

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  10. Caselan

    Asked by Guest Caselan,

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  11. Stop loss in Share trading..

    Asked by Guest SamCPT,

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  12. Streaming API - No more OPU messages

    Asked by Guest Ddc,

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  13. New platform

    Asked by Guest TassieBlue,

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  14. Demo Accont Trade not shutting down?

    Asked by Guest PilotCliff,

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  15. Proxy Server Options

    Asked by Guest TriniForexTrader,

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  16. Prorealtime issue 10/7/19

    Asked by Guest dcoleman,

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  17. Split Screen

    Asked by Guest Billy1,

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  18. problem indicator PRT

    Asked by Guest eric1,

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  19. Withdrawal

    Asked by Guest Amooo,

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  20. late dividends

    Asked by hardwick,

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  21. Password limitations

    Asked by Lucifer,

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  22. Charts

    Asked by Guest Roif,

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  23. IG MT4 Limited Liability Account

    Asked by Guest JonathanTang,

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  24. EAs and Robots on IGs MT4

    Asked by Guest jakndbox,

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    1 answer

  25. API stability

    Asked by Guest TraderVic,

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  26. MT4 Demo login

    Asked by Guest stefanvgnz,

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  27. Classic platform help

    Asked by Guest wiggy,

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  28. live CFD

    Asked by ConB,

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  29. Heikin Ashi

    Asked by Guest Drunkencelt,

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  30. Tick volume on PRT?

    Asked by dmedin,

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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