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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. How to Interpret Your Account Summary

    Asked by MongiIG,

    0 votes
    0 answers

  2. Historical price search error in API companion

    Asked by AidanMcCullough,

    0 votes
    0 answers

  3. Syncing Online Trading Platform with Mobile App

    Asked by MarkW68,

    0 votes
    0 answers

  4. undated oil cannot get stream price

    Asked by Vibha,

    0 votes
    0 answers

  5. IG Labs streaming API WOU Subscription is dead?

    Asked by favetelinguis,

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    0 answers

2,370 questions in this forum

  1. Two stops - one guaranteed

    Asked by dp14n,

    0 votes
    0 answers

  2. metatrader

    Asked by didjeridoo,

    0 votes
    0 answers

  3. If your equity goes to zero do your positions stay open?

    Asked by michelle67,

    0 votes
    3 answers

  4. $0 PnL but -$1900 availability

    Asked by diiams,

    0 votes
    2 answers

  5. MT4 platform strategy tester incorrect currency spread on non trading days

    Asked by kirc,

    0 votes
    4 answers

  6. trying to find similar MT4 indicators to use in ProReal Time

    Asked by NickleB,

    0 votes
    1 answer

  7. Shares

    Asked by Bumblebee,

    0 votes
    1 answer

  8. Edit positions: does it cost?

    Asked by Es,

    0 votes
    2 answers

  9. App slow to update

    Asked by Es,

    0 votes
    0 answers

  10. help

    Asked by nek,

    0 votes
    1 answer

  11. Re: ASX ETOs

    Asked by NathanH,

    0 votes
    0 answers

  12. Company Acquisition and effect on CFD

    Asked by Daithi,

    0 votes
    0 answers

  13. VIX

    Asked by Tancredi,

    0 votes
    1 answer

  14. Pro Realtime programming forum?

    Asked by appress,

    0 votes
    2 answers

  15. Safari problem

    Asked by Lucifer,

    0 votes
    1 answer

  16. Buying options - maximum risk

    Asked by Canberra,

    0 votes
    1 answer

  17. Stocks not showing up in ISA search

    Asked by ST,

    0 votes
    7 answers

  18. suddenly pop up ..

    Asked by congo,

    0 votes
    0 answers

  19. Setting a following stop

    Asked by Tbagbaby,

    0 votes
    1 answer

  20. Guranteed Stop and Overnight Gapping

    Asked by jesselivermore,

    0 votes
    1 answer

  21. Instruments not available in demo account

    Asked by Stef,

    0 votes
    12 answers

  22. Download the latest iOS to receive app updates

    Asked by TimP,

    0 votes
    0 answers

  23. Full platform does not show up

    Asked by Zimkahle,

    0 votes
    1 answer

  24. Market Data not showing

    Asked by Ade,

    0 votes
    5 answers

  25. Background

    Asked by ceaz,

    0 votes
    1 answer

  26. Feature request: add an price alert on the chart

    Asked by congo,

    0 votes
    1 answer

  27. Setting a limit order to close a short

    Asked by starsky,

    0 votes
    2 answers

  28. Minimums

    Asked by Catspaw,

    0 votes
    1 answer

  29. Demo account limits?

    Asked by MasterPete,

    0 votes
    3 answers

  30. Possible to have somebody trade account without withdrawal access?

    Asked by Roofarmer,

    0 votes
    3 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.

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