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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. PSC not placing trades

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  2. Can I use ProRealTime for my Options trading account?

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  3. How do you complete your post-trade analysis?

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2,848 questions in this forum

  1. IG in other countries

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  2. My IG currently unavailable - cause?

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  3. Different OHLC values in another account

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  4. MT4 demo spikes

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  5. Trading Bitcoin on a DEMO ACCOUNT

    Asked by Guest Graham,

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  6. Can't find IG Trading app in Google Play Store???

    Asked by Guest tghatore,

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  7. Alert notifications

    Asked by Guest Maphosa11,

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  8. Can you set multiple alerts at the same time?

    Asked by Guest sonny5,

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  9. Data frozen

    Asked by Guest Scudice,

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  10. myfxbook

    Asked by Guest samaralala,

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  11. Knock-outs not displaying

    Asked by Guest 1kp1,

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  12. FX markets keep coming up as closed

    Asked by Guest po07pro,

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  13. Error=8 Too Frequent Requests

    Asked by Guest madhatter78,

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  14. Session API - Encrypted password

    Asked by Guest Dallas,

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  15. Indicator alerts not working...again

    Asked by Guest Danthmann,

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  16. ETF Currency

    Asked by Guest Robin21,

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  17. 3M Pre-market quote

    Asked by WarrenMunger,

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  18. Notifications NOT WORKING

    Asked by Guest Sphola,

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  19. Wall Street KO - trade rejection message

    Asked by Guest f14,

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  20. Daily time charts

    Asked by Guest jASONFX,

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  21. Trades getting rejected

    Asked by Guest Stranger Trader,

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  22. Platform bug?

    Asked by Guest hangout,

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  23. setting stop and target with price

    Asked by Guest JOKERSSD,

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  24. Pro Order Problems

    Asked by Guest lorenzo59,

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  25. Platform Problems

    Asked by Caseynotes,

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  26. Ipad pro app issues

    Asked by Guest Tom98765,

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  27. Sync issue forces all windows to close

    Asked by Guest Mr-Yellow,

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    5 answers

  28. Dealing Rules on REST API

    Asked by Rick,

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    6 answers

  29. IG Mobile App - Daily Charts inconsistent after 10:00 pm

    Asked by Guest SDav72,

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  30. what is "Resulting position"

    Asked by Guest ejaenv,

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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