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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.


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  1. ProRealTime and Monterey OS

    Asked by JRDragon,

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    0 answers
  2. Using our trading platform

    Asked by MongiIG,

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  3. Web API support

    Asked by Speedbird168l,

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  4. L2 CHARTS

    Asked by amilio,

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    0 answers
  5. 0 votes
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2,229 questions in this forum

  1. Missing dividend

    0 votes
    7 answers
  2. "Unexpected error"

    0 votes
    1 answer
  3. 0 votes
    0 answers
  4. price graphs not refreshing

    0 votes
    4 answers
  5. 0 votes
    6 answers
  6. 0 votes
    0 answers
  7. 0 votes
    7 answers
  8. 2FA ?

    0 votes
    2 answers
  9. Problem

    0 votes
    1 answer
  10. API: "errorCode": null

    0 votes
    1 answer
  11. Prorealtime tickers

    0 votes
    0 answers
  12. Watchlist in L2

    0 votes
    0 answers
  13. Account has been locked

    0 votes
    3 answers
  14. tax statement 2019-2020

    0 votes
    1 answer
  15. 0 votes
    0 answers
  16. 0 votes
    3 answers
  17. 0 votes
    1 answer
  18. Bad price in $GAW data

    0 votes
    0 answers
  19. IG API - switch account?

    0 votes
    2 answers
  20. IG platform down?

    0 votes
    4 answers
  21. Can't create API key

    0 votes
    1 answer
  22. Newsfeed not updating

    0 votes
    0 answers
  23. 0 votes
    3 answers
  24. 0 votes
    1 answer
  25. limit orders

    0 votes
    0 answers
  26. 1 vote
    7 answers
  27. Switch off dark mode in mobile app

    0 votes
    0 answers
  28. 200 day ma

    0 votes
    1 answer
  29. Platform Won't Load

    0 votes
    0 answers
  30. Alert won't stop after deleting it

    2 votes
    6 answers
  • Our picks

    • Have your say on new trading platform features
      Hello IG Community, we are working towards making IG trading platform indicators and charts developments better to provide a good user trading experience. Vote and share your valuable & useful feedback.
      • 1 reply
    • IG Indicators Request Poll
      Your Poll vote matters:
      Hello IG Community! We are working towards making IG trading platform indicators developments better to provide a good user trading experience.
        • Like
      • 4 replies
    • IG Charts Request Poll
      Hello IG Community, additional chart features have been added to the IG Charts Request Poll that you can vote on. We have added the following: Trade from chart, Deeper history, Scaling, Weekend data and Time zones.
        • Like
      • 17 replies
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