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IG Technical Support - Platform and App Help

Get more from the platform and apps by asking questions and sharing knowledge with like-minded traders. The best place for technical help and support.

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  1. Anyone else think the App is getting worse?

    Asked by TheGuru12,

    0 votes
    0 answers

  2. Chart information disappearing and reappearing

    Asked by GenOs8,

    0 votes
    0 answers

  3. Bid Ask Buttons - Can I change these?

    Asked by Sw1m,

    0 votes
    0 answers

  4. Indicator alerts not working for all alerts & sometimes Charts doesn't load

    Asked by Nav,

    0 votes
    0 answers

  5. Russell future CFDs bid/ask not realtime

    Asked by PatrickGNT,

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2,934 questions in this forum

  1. Taking profit

    Asked by Guest bopeep,

    0 votes
    2 answers

  2. What Charting package to use wtih L2 Dealer

    Asked by Guest MattD,

    0 votes
    2 answers

  3. Volume feed for FDAX

    Asked by Guest Tarquin,

    0 votes
    2 answers

  4. Issue with PRT on MACbook (Mavericks)

    Asked by Ugoagoago,

    0 votes
    4 answers

  5. Rejected: invalid stop or limit

    Asked by Guest Benjamin,

    0 votes
    2 answers

  6. The one-to-many relationship EPICs have with instruments

    Asked by Guest Benjamin,

    0 votes
    4 answers

  7. Technical question ,Mackbook with Chrome lagging the charts

    Asked by Lucifer,

    0 votes
    6 answers

  8. Exchange Industry and sector codes (JSE/FTSE)

    Asked by Guest Stef,

    0 votes
    0 answers

  9. Getting FTSE100 historical data into Excel

    Asked by Guest domsuw,

    0 votes
    0 answers

  10. Distinguishing API trading and non-trading requests

    Asked by Guest Benjamin,

    0 votes
    3 answers

  11. Signal centre on the Android app

    Asked by Guest DanC,

    0 votes
    5 answers

  12. Positions in Excel

    Asked by Guest ap35,

    0 votes
    1 answer

  13. Economic Calendar

    Asked by Ashsanders,

    0 votes
    1 answer

  14. Newbie question...

    Asked by Guest Chippy_boy,

    0 votes
    2 answers

  15. Is there anywhere I can get detailed intraday price movements in a table in IGIndex (I am then going to bring them into excel using input.io and blockspring). Thanks

    Asked by Guest bobslay,

    0 votes
    1 answer

  16. I don't know why I get them, but I lke it...

    Asked by Guest Stef,

    0 votes
    4 answers

  17. IG's service

    Asked by Guest Zero,

    0 votes
    12 answers

  18. Welcome note

    Asked by Guest FoxTrader,

    0 votes
    1 answer

  19. Popular Markets

    Asked by Guest FoxTrader,

    0 votes
    5 answers

  20. Sweden 30 Index on Sprint Market

    Asked by Guest FoxTrader,

    0 votes
    2 answers

  21. Dealing directly from the chart

    Asked by FiringSquad13,

    0 votes
    2 answers

  22. Share your best web platform tip

    Asked by Guest DanC,

    0 votes
    7 answers

  23. Mobile graphs

    Asked by Guest tonich,

    0 votes
    2 answers

  24. spam test!!

    Asked by KieranH,

    0 votes
    6 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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