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IG Chart Support - Charts, MT4 and PRT

A place to learn about charts and find out about the packages we offer. Discuss everything from how to access charts, to advanced technical or dealing queries.

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  1. Withdraw problem

    Asked by Guest Kazi amzad,

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  2. Demo platform crashes

    Asked by MISSPOSITIVE,

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  3. Fibonacci Extension tool for log scale. PRT.

    Asked by Pike,

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  4. ProRealTime Limited Data on 4hr Chart

    Asked by eoso,

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  5. Cant start Proorder (autotrade system)

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388 questions in this forum

  1. PRT Enhancement request - banked profit/loss

    Asked by Stef,

    0 votes
    3 answers

  2. PRT enhancement requests - automated trading

    Asked by Stef,

    0 votes
    3 answers

  3. New ProRealTime Launcher Fail

    Asked by Caseynotes,

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    3 answers

  4. URGENT ProRealTime feed broken today

    Asked by mancunian,

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    3 answers

  5. ProRealTime Cost & Version

    Asked by 4XTrader,

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    3 answers

  6. MT4 WHy no Candles

    Asked by TheBigKangaroo,

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    3 answers

  7. Chart not displaying

    Asked by DJarvis,

    1 vote
    3 answers

  8. Mt4 help

    Asked by Markokucic,

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    3 answers

  9. Cancelled pending Order stuck on prorealtime chart

    Asked by mark27,

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    3 answers

  10. MT4 Auto Trading Question - Requesting Help

    Asked by davidbrister,

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    3 answers

  11. pro realtime

    Asked by Guest john,

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    3 answers

  12. ProRealTime & Demo accounts

    Asked by DexterHovis,

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    3 answers

  13. unable to install mt4

    Asked by ss1,

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    3 answers

  14. 'Change' Column

    Asked by oni100,

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    3 answers

  15. Losses can exceed deposits

    Asked by oni100,

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    3 answers

  16. PRT - share trading on the ASX

    Asked by teamjans,

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    3 answers

  17. .ex4 to Pro real time code

    Asked by Rickin1,

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  18. MT4 for Mac - How To

    Asked by alphalight,

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    3 answers

  19. Upgrade of Mac OS High Sierra and Pro Real Time

    Asked by borneo777,

    0 votes
    3 answers

  20. New Significant time lag with PRT - please fix

    Asked by mancunian,

    0 votes
    3 answers

  21. Time Zone & Trading Hours on US Indices not working correctly

    Asked by ST,

    0 votes
    3 answers

  22. Charts not working.

    Asked by Dom1,

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    3 answers

  23. Using Charts With Windows 10

    Asked by andste7,

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    3 answers

  24. Level 2 Spreadbetting

    Asked by DSchenk,

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    3 answers

  25. Charts going slow on ipad pro - anyone else suffering?

    Asked by BEVENSARAH,

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    3 answers

  26. Charts not loading on Mac

    Asked by Razzarino,

    0 votes
    3 answers

  27. MT4 Demo account Initial Balance limit to $10,000

    Asked by ckc,

    0 votes
    3 answers

  28. USD/DKK chart is wrong?

    Asked by OptionsTrader,

    0 votes
    3 answers

  29. PRT Automated trading - issues and suggestions

    Asked by Stef,

    0 votes
    3 answers

  30. PRT Enhancement request - Indicators

    Asked by Stef,

    0 votes
    3 answers

  • Our picks

    • A US-China trade deal?; hope for Brexit breakthrough; IMF updates on economic outlook - DailyFX Key Themes

      A US-China trade deal?; hope for Brexit breakthrough; IMF updates on economic outlook - DailyFX Key Themes

      JohnDFX posted a blog entry in Market News,

      UK Prime Minister Boris Johnson and his Irish counterpart Leo Varadkar stirred hope when they both offered enthusiasm after their meeting, saying there was a “pathway” forward as they discussed the contentious border. That was followed by a meeting between the EU’s main negotiator Michel Barnier and UK Brexit minister Stephen after which it was stated they 'look forward to these intensified discussions in the coming days'. Though nothing material has yet been agreed to, this seems like a meaningful break owing to the language alone. Neither side has voiced confidence in their discussions for some time, so this does represent a significant change. 
      • 0 replies
      JamesIG

      Picked By

      JamesIG,
    • Dividend Adjustments 14 Oct - 21 Oct

      Dividend Adjustments 14 Oct - 21 Oct

      KirbyIG posted a blog entry in Market News,

      Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 14 Oct 2019. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect  your positions, please take a look at the video. 
      • 0 replies
      JamesIG

      Picked By

      JamesIG,
    • Trade wars; recession fears grow; gold's position - DailyFX Key Themes

      Trade wars; recession fears grow; gold's position - DailyFX Key Themes

      JohnDFX posted a blog entry in Market News,

      We have been unofficially engaged in a global trade war since March 2018. That is when the United States moved forward with a tariff on imported metals (steel and aluminum) from any destination outside of the country.

      As it currently stands, we are still awaiting another wave of products receiving a hefty tariff rate upgrade in approximately two months’ time while talks are set to resume on Thursday between the two parties. That said, reports over the weekend indicated China was not impressed with the Trump administration’s most recent efforts to find middle ground.
      • 0 replies
      JamesIG

      Picked By

      JamesIG,
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    ao12313
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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

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