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Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

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1,828 questions in this forum

  1. Cannot login to IG Markets on the browser platform.

    Asked by Dicko61,

    0 votes
    13 answers

  2. It's impossible to prove address for Azerbaijanis.

    Asked by intiqam0,

    0 votes
    1 answer

  3. EOFY statement

    Asked by Abhi,

    0 votes
    1 answer

  4. Spreed bet on the app.

    Asked by CLARKY720,

    0 votes
    1 answer

  5. Profit & Losses

    Asked by Gizo,

    0 votes
    1 answer

  6. No reply from IG Markets after submitting documents

    Asked by legislator,

    0 votes
    4 answers

  7. NO RESPONSE on new account

    Asked by Firedad2007,

    0 votes
    1 answer

  8. Alerts

    Asked by steeric,

    0 votes
    0 answers

  9. Set Leverage

    Asked by Ann,

    1 vote
    1 answer

  10. 2023.09.07 12:47:32.211 '220355': connect failed [Invalid account]

    Asked by johnsydnsw,

    0 votes
    2 answers

  11. Timezone incorrent

    Asked by Snowball,

    0 votes
    1 answer

  12. Account pending

    Asked by danny666,

    0 votes
    1 answer

  13. How are dividends paid to me?

    Asked by DocStevens,

    0 votes
    1 answer

  14. Ability to copy a watchlist to another account?

    Asked by Ross,

    0 votes
    0 answers

  15. USD/JPY options

    Asked by fxchameleon,

    0 votes
    0 answers

  16. Do USD from a share sale get converted to £STG or can they be held in USD for my next purchase?

    Asked by JRF567,

    0 votes
    0 answers

  17. New Agreements to sign

    Asked by TFIAShorty,

    0 votes
    0 answers

  18. Discrepancy with a trade

    Asked by LandA,

    0 votes
    1 answer

  19. Disappearing open trades

    Asked by brodier,

    1 vote
    2 answers

  20. CFD Demo Account. Andrew Ellis

    Asked by andyaellis,

    0 votes
    1 answer

  21. Buy transaction has disappeared.

    Asked by APO,

    0 votes
    0 answers

  22. Not recieving push notifications

    Asked by ryanair737,

    0 votes
    1 answer

  23. Credit card currency

    Asked by ArturG,

    0 votes
    1 answer

  24. Withdrawal Verification Rejected

    Asked by CalebAkakpo,

    0 votes
    1 answer

  25. change base currency from GBP to USD?

    Asked by ArturG,

    0 votes
    1 answer

  26. My API key is invalid and cant access the demo api keys anymore

    Asked by MerlinR,

    0 votes
    1 answer

  27. Withdraw money deposited in USD to British USD bank account

    Asked by ArturG,

    0 votes
    1 answer

  28. Currency Conversion

    Asked by obie144,

    0 votes
    2 answers

  29. Transfer shares from employers SIP to IG share dealing account

    Asked by PaulSSE,

    0 votes
    3 answers

  30. Withdrawal in USD from account with GBP base currency

    Asked by bdurdan,

    1 vote
    1 answer

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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