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IG Account Support - MyIG Help

Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

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  1. Signals

    Asked by API,

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    0 answers

  2. You are currently restricted from opening any new positions on your account.

    Asked by dew259,

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    0 answers

  3. Family member account i can manage and set up ?

    Asked by Proteus,

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    0 answers

  4. An annual summary ?

    Asked by spicehunter,

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  5. Documents uploaded but still waiting

    Asked by Viviando12,

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1,830 questions in this forum

  1. IG Withdrawal system-Not robust

    Asked by ratnakarpa,

    0 votes
    1 answer

  2. I need to provide IG's CREST details to receive some new shares into my account

    Asked by RobertLambert,

    0 votes
    3 answers

  3. CREST details?

    Asked by RobertLambert,

    0 votes
    0 answers

  4. IG Clearing Number

    Asked by MrBR,

    0 votes
    3 answers

  5. IG graphics not working properly

    Asked by jhendrikventer,

    0 votes
    2 answers

  6. ACCOUNT APPROVAL

    Asked by Orrettefx1537,

    0 votes
    1 answer

  7. How do I can my subscription to Pro RealTime

    Asked by MRAE,

    0 votes
    2 answers

  8. Transfer funds from Trading Account to ISA

    Asked by Steadyonnow,

    0 votes
    3 answers

  9. Account blocked - reset password needed

    Asked by Guest Louis,

    0 votes
    1 answer

  10. Insufficient Funds

    Asked by TommyS,

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    2 answers

  11. Account activation help

    Asked by ShortExpert,

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    4 answers

  12. sipp account

    Asked by Guest Kieran,

    0 votes
    1 answer

  13. IG Sipp

    Asked by Guest Jack Shields,

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    2 answers

  14. two-factor authentication setup seems broken

    Asked by Guest BrianDN,

    0 votes
    1 answer

  15. Funding problem

    Asked by LeeTc,

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    1 answer

  16. Transfer position out of IG

    Asked by lightbringer,

    0 votes
    3 answers

  17. How can you get IG to contact you?

    Asked by corkyuk2003,

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    1 answer

  18. Login issues

    Asked by Guest SteveKG,

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    0 answers

  19. Understanding costs/commissions

    Asked by WW1984,

    0 votes
    8 answers

  20. Account confimation over 1 month

    Asked by Denda789,

    0 votes
    0 answers

  21. Account verified but not active and be available to add funds

    Asked by Guest Bankroll,

    0 votes
    1 answer

  22. 1 Director Company

    Asked by KAPLAN,

    0 votes
    0 answers

  23. Corporate Account

    Asked by Ladi1975,

    0 votes
    1 answer

  24. Transfer of Depots

    Asked by Domdom74,

    0 votes
    0 answers

  25. Account docs approved, account not activated

    Asked by Sgtrade,

    0 votes
    2 answers

  26. Tax Return

    Asked by ChrisHD,

    0 votes
    0 answers

  27. No phone support calling IG helpline for 3 days now.

    Asked by Heavyweight_Prop,

    0 votes
    16 answers

  28. Account fund decreased every few days

    Asked by ANDREWSIM,

    0 votes
    1 answer

  29. Tax Year End Statement

    Asked by JonK,

    1 vote
    0 answers

  30. Account not activated but ID is approved

    Asked by Guest Steve,

    0 votes
    1 answer

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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