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IG Account Support - MyIG Help

Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

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  1. Can't access my account

    Asked by dillsork,

    0 votes
    0 answers

  2. Frozen-Why am I unable to trade this position? It's 11 AM ET and markets are clearly open.

    Asked by randalljohndennis,

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    0 answers

  3. New Pro Level Accounts

    Asked by eriseley,

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  4. demo account

    Asked by jonahpj,

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  5. Understanding my margin account balance

    Asked by Gary2425,

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1,875 questions in this forum

  1. Live Account Annual Income - Before tax or after tax?

    Asked by RB777,

    0 votes
    0 answers

  2. Statement Charges

    Asked by nkyang,

    0 votes
    1 answer

  3. Chat Room

    Asked by Lenoroc,

    0 votes
    0 answers

  4. My account has been locked

    Asked by Guest Anil Kumar Gorle,

    0 votes
    7 answers

  5. Is it me, or do IG offer poor telephone support?

    Asked by Silver_Hippo,

    1 vote
    7 answers

  6. Pole in the Netherlands

    Asked by donmieto,

    0 votes
    0 answers

  7. Unsettled Credit Issues

    Asked by HeadBeeGuy,

    0 votes
    0 answers

  8. Unsettled Credit

    Asked by Guest Pao,

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    0 answers

  9. Account Closed

    Asked by officemarbmb,

    0 votes
    3 answers

  10. ISA Account

    Asked by Solm48,

    0 votes
    0 answers

  11. IG refused a client with 22K AUD saving?

    Asked by hanatan,

    0 votes
    8 answers

  12. Any one else think IG's customer support is an utter disgrace?

    Asked by MrShed,

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    3 answers

  13. asx200

    Asked by wardzy,

    0 votes
    1 answer

  14. Locked account

    Asked by NilayJ,

    0 votes
    1 answer

  15. Request for upgrading my account to Pro account

    Asked by ChrisLiu,

    1 vote
    1 answer

  16. Account

    Asked by Kasey,

    0 votes
    0 answers

  17. Passport Change

    Asked by CYe,

    0 votes
    1 answer

  18. Account Pending

    Asked by Joshualeong910901,

    0 votes
    1 answer

  19. IG API KEY revoked unexpectedly

    Asked by SKSK,

    1 vote
    1 answer

  20. Funds amount lower than balance amount in IG Statement

    Asked by Luxmi,

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    0 answers

  21. can not buy to open

    Asked by ravinderbalde,

    0 votes
    0 answers

  22. My Position Adjustment

    Asked by Greenbull1,

    0 votes
    0 answers

  23. IG ISA How open this financial year

    Asked by Celtic21,

    0 votes
    0 answers

  24. Account activation

    Asked by Gg2dark,

    0 votes
    1 answer

  25. ISA reduced fees

    Asked by Guest Jane,

    0 votes
    1 answer

  26. Problem in withdraw

    Asked by Guest IGPuk,

    0 votes
    2 answers

  27. Mr Jeremy

    Asked by burky,

    0 votes
    1 answer

  28. Can't Unlock Account

    Asked by Guest Alexander Allen,

    0 votes
    2 answers

  29. Missing ING dividend payment

    Asked by EnriqueF,

    0 votes
    0 answers

  30. My Account is still not activated for many days

    Asked by Hisham2156,

    0 votes
    0 answers

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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