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IG Account Support - MyIG Help

Log in questions, tax reports, account settings, stock transfers, account status, and payments questions should all be asked here.

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1,828 questions in this forum

  1. Transferring shares between share dealing accounts

    Asked by PauloJacko,

    0 votes
    1 answer

  2. Account still not approved...

    Asked by HarryRobson,

    0 votes
    0 answers

  3. Joint Account

    Asked by WWG4,

    0 votes
    0 answers

  4. IG account opening and residency

    Asked by Guest Viktor,

    0 votes
    0 answers

  5. fund deposit not shown?

    Asked by yeungones,

    0 votes
    6 answers

  6. Deposited funds not showing

    Asked by maheep,

    0 votes
    0 answers

  7. Online transfer request form

    Asked by Ray99,

    0 votes
    1 answer

  8. Short Position - Rights Issue

    Asked by TraderJason,

    0 votes
    0 answers

  9. Consolidated Tax Certificate

    Asked by SkippyBA1,

    0 votes
    3 answers

  10. W-8 Form

    Asked by DAVEYJ09,

    0 votes
    0 answers

  11. Unable to log in

    Asked by Guest Jenny,

    0 votes
    1 answer

  12. I cannot login to the system, even after I changed password

    Asked by Guest Trader H,

    0 votes
    1 answer

  13. My Account Pending

    Asked by DavidENjuguna,

    0 votes
    0 answers

  14. Self Assessment in HMRC, dividend questions

    Asked by Kisun,

    0 votes
    0 answers

  15. Online transfer request form

    Asked by Ray99,

    0 votes
    0 answers

  16. My Account is still (Pending)

    Asked by Ali_Abdul,

    0 votes
    2 answers

  17. Stock not available on IG

    Asked by Arlla,

    0 votes
    1 answer

  18. Zoom function on some charts not working

    Asked by Guest Rudy4265,

    0 votes
    0 answers

  19. IG account not activated

    Asked by Weishly,

    0 votes
    0 answers

  20. Account Activation

    Asked by Cris01,

    0 votes
    1 answer

  21. Place order

    Asked by MB300,

    0 votes
    0 answers

  22. Capital Gain & Dividend Statement

    Asked by OmairA,

    1 vote
    8 answers

  23. Trading while abroad

    Asked by slickshoes,

    0 votes
    1 answer

  24. Consolidated EOY Tax Certificate for Smart Portfolio GIA

    Asked by grayswood,

    0 votes
    1 answer

  25. Limit order cancellation getting rejected

    Asked by nihalashar,

    0 votes
    0 answers

  26. How do I check if I'm enabled as a professional trader? (I do meet the criteria)

    Asked by RAD,

    0 votes
    1 answer

  27. Are US ETF's ISA Enabled? Trying to trade a gold etf from my ISA account but getting told that it is not tax wrapper enabled

    Asked by RAD,

    1 vote
    0 answers

  28. Don't have active account

    Asked by Beatea,

    0 votes
    0 answers

  29. API request problem. Yesterday works all,today not

    Asked by StefanV2,

    0 votes
    0 answers

  30. Monthly Statements

    Asked by Fentiger,

    0 votes
    1 answer

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IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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