After hours sometimes does not trade and NASDAQ fees?

[BRI]

Greetings,

Two questions:

1.Sometimes afterhours I set a buy order at a price that matches current price but it just sites there, even if I increase my bid just stays there, share is TSLA, any ideas what causes this? It would be odd to think there is noone wanting to sell, am I doing something wrong? I have bought fine after hours similarly but sometimes it just sits there ?

2.I've converted my funds > USD and when I trade and check my statement for there are no fees for trading, is this normal and correct? NB I have manually converted the currency. Oh yes there is a small fee of $0.xx but no major fee? Very happy about this but the help says if trading on NASDAQ in USD there should be a minimum fee of $15 but I don't see this anywhere ??? Am I missing something obvious.

Sadly the support help are not very helpful 😞 going in circles here.

Martin

[CharlotteIG]

12 hours ago, BRI said:

Greetings,

Two questions:

1.Sometimes afterhours I set a buy order at a price that matches current price but it just sites there, even if I increase my bid just stays there, share is TSLA, any ideas what causes this? It would be odd to think there is noone wanting to sell, am I doing something wrong? I have bought fine after hours similarly but sometimes it just sits there ?

2.I've converted my funds > USD and when I trade and check my statement for there are no fees for trading, is this normal and correct? NB I have manually converted the currency. Oh yes there is a small fee of $0.xx but no major fee? Very happy about this but the help says if trading on NASDAQ in USD there should be a minimum fee of $15 but I don't see this anywhere ??? Am I missing something obvious.

Sadly the support help are not very helpful 😞 going in circles here.

Martin

If you're selling them on a share dealing account and trading before 14:30 (GMT) or after 21:00 GMT you have to have the limit (all sessions) order type. If this is not selected they you're order instructions are set to only work in the main market 14:30 - 21:00. 

The commission fees are taken on the day you buy and sell the shares. ( not the day the funds settle ) so the fees may be around 2 days before the funds are taken (when you buy) and credited (when you sell). Further to this we do have a much lower commission fee but not as low as £1. 

https://www.ig.com/uk/investments/share-dealing/costs-fees

As you can see, if you trade US shares three times in the previous month you will get to trade them commission free the next month. 

All the best

[BRI]

Thanks a lot. I see the after hours trading closes at midnight GMT but NASDAQ still continues trading after this time, is there a reason the IG after hours trading timings does not cover the full times of NASDAQ after hours?

About the fees it is odd as I converted funds > USD balance.

But your notes imply there are fees if you don't opt for auto-conversion so I am confused. Can you update info on your site to accurately match the actualities please!

Fees show as GBP 10 initiall then zero:

http://prntscr.com/s8jgpw

Does the above report accurately reflect commissions charged? I my case I have nothing after 31/3 which indicates there is no charge, but my balance is not in GBP it is held in USD so I am very confused!

Is there some later commission bill that will come delayed ???

Martin