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FX Market Closed...?


steve1875

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8 minutes ago, steve1875 said:

Hi, 

Number of FX markets (GBP/CHF for example) showing as "market closed" but prices still showing...

Appreciate if someone can shed some light on this ASAP

Steve

Hi, can't see any problem on the live or demo web based, was that the platform were you looking at?

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4 minutes ago, Caseynotes said:

I added GBPCHF and AUDCAD to a watchlist  but both look ok and the chart and deal ticket for both looks ok too, not sure what is happening there.

image.png.9fbcbf466a3623d50480a34a1f4f01ed.png

 

Deal tickets are showing as closed too..

I have positions approaching target price over the course of the next 24hrs - is there a contact number to have these trades closed over the phone incase these markets are still showing as closed, therefore unable to close out the position...

 

Appreciated

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6 minutes ago, steve1875 said:

 

Deal tickets are showing as closed too..

I have positions approaching target price over the course of the next 24hrs - is there a contact number to have these trades closed over the phone incase these markets are still showing as closed, therefore unable to close out the position...

 

Appreciated

will depend on which country you are in see pic below for UK or click on the Help Icon top banner right hand side.

image.png.bebc7ca5df80f24b265c5866722100b7.png

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