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Order for Uber tech - Can`t be cancelled


stuartaspinall

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Morning,

I put in an order for shares in Uber at a certain price 2/3 weeks ago which never got filled. 
When i went to cancel my order for the first week it would tell me the "order action - rejected"
Now when i try to cancel it, it tells me the market isn`t online even though it has a green dot next to the name.

I`ve tried calling IG for the past 2/3 weeks but I can never get through to their support (over 10min on the phone in a queue)

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On 14/05/2020 at 08:37, stuartaspinall said:

Morning,

I put in an order for shares in Uber at a certain price 2/3 weeks ago which never got filled. 
When i went to cancel my order for the first week it would tell me the "order action - rejected"
Now when i try to cancel it, it tells me the market isn`t online even though it has a green dot next to the name.

I`ve tried calling IG for the past 2/3 weeks but I can never get through to their support (over 10min on the phone in a queue)

resolved (called the help centre, 1h queue time.

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