Share transfer issues

[Nick9292]

Has anyone else experienced problems with IG in getting shares transferrred from previous platforms. I am a new IG customer, and completed all required forms weeks ago to arrange share transfer. IG have bounced my shares back twice to my previous broker, I got an email apologising and that this would be resolved quickly.

IG keep giving me dates (11th and 15th May) as when these transfers will be completed but I still don't have access to my shares and last week the prices dropped below my stop loss and I was unable to sell, I have lost money and am very concerned I lose even more this week. Anyone else suffered these issues. 

[mark123]

Hi Nick,  How long did it take you to finally get your shares transferred?  I am asking as I have been trying to get some shares transferred for 2 months and I still don't know when it will happen.  Communication with the transfers team is extremely poor and they don't seem to be able to give a clear update or answer simple questions.  I wish I had chosen to transfer elsewhere as I'm sure it would have been done by now.  How was your experience in the end?