Jump to content
  • 8

CANNOT CLOSE POSITION

Question

Recommended Posts

  • 0
Guest XYZxxxxx

I'm Hong Kong and i feel so angry about this, **** IG

Share this post


Link to post
  • 0
Guest AJones

I guarantee losses will be our own **** responsibility! This is shocking! 

Share this post


Link to post
  • 0

The numbers don’t work. If anyone finds a number that works please share 

Share this post


Link to post
  • 0

call +44 207 896 0079.  Nope, not answering. 

Australian 1800 not answering. 

Australian local number not answering. 

NOT GOOD ENOUGH. 

Share this post


Link to post
  • 0

i cannot close my position. Is IG going to be responsible for my losses?
Shocked and disappointed!

Share this post


Link to post
  • 0
1 minute ago, Areyousure said:

has this happened i the past?

 

not that long

Share this post


Link to post
  • 0
Guest Platform Locked!

I cant close my position.  WTF

Share this post


Link to post
  • 0

yes.  They wont give your money back.

Share this post


Link to post
  • 0
Guest Shawntanch

Same here! Wtf and the number engaged forever

Share this post


Link to post
  • 0
25 minutes ago, MikeBamber said:

Sia attraverso la piattaforma web che ProRealTime ... Non riesco a chiudere una posizione aperta su US500 ... IG rimborserai i soldi persi a causa del tuo errore tecnico?

Aggiungo che ci  sono problemi anche con il numero verde. 

 

Share this post


Link to post
  • 0

Cannot close out Gold contract once US was in pre-open. This has been increasingly common in last few weeks. Now i  cannot access the platform just get "Sorry. An unexpected error occurred...DUHH!!

 

I've had enough - am moving to a company and platform with FAR fewer errors/time-outs - O and A.

Share this post


Link to post
  • 0
19 minutes ago, oxygen4life said:

Just saw the following

 

IG should be held accountable for any losses

  • Like 1

Share this post


Link to post
  • 0
Guest Cannot close position...

Cannot close position about 25minutes already.. :( miss 90 Points :( SL touched.. .:(

Share this post


Link to post
  • 0

I have the same problem. Couldn't close position and now it is in red!! Tried to login again and the platform is not accessible, also the phone app.

Share this post


Link to post
  • 0
28 minutes ago, NicolasBlinche said:

Same here.  Cannot close position. It's now -6k. It was +2k when trying to close it

I have taken video and screenshot.

Will they compensate using our screenshot? 

Share this post


Link to post
  • 0

Been waiting for 17 mins now and still no answer

  • Like 1

Share this post


Link to post
  • 0

having the same issue. Faced a big loss.. How and who should I escalate it to ?

Completely not acceptable.Number showing engaged

Share this post


Link to post
  • 0

Been on HOLD for 40 minutes ! Appalling !

 

Share this post


Link to post
  • 0
Guest Rick

so when is this issue's going to get fixed??? my share value just keeps going down and I can't do anything thanks to the platform crash!!!

Share this post


Link to post
  • 0
31 minutes ago, NicolasBlinche said:

Same here.  Cannot close position. It's now -6k. It was +2k when trying to close it

I have taken video and screenshot.

I did the same, still waiting on the phone for over 20 mins now.

Share this post


Link to post
  • 0
27 minutes ago, oxygen4life said:

Just saw the following

 

Been waiting for over 20 mins for one of their team who will be with me shortly. Have my account details to hand as requested.....

Share this post


Link to post
  • 0
42 minutes ago, MikeBamber said:

Both through the web platform and ProRealTime... I cannot close out an open position on US500... IG are you going to refund any money lost because of your techincal error?

whats going on, can't close my position

 

  • Like 1

Share this post


Link to post
  • 0

IG SHOLULD BE HELD ACCOUNTABLE FOR ANY LOSSES.

CAN ANYONE TELL ME WHY NOT ?

  • Like 3

Share this post


Link to post
  • 0

None of the number provided work.

somone with legal background needs to look into the terms and conditions. 
 

if there is a case, we can potentially get a class action against them for the losses. 

Share this post


Link to post
  • 0
5 minutes ago, Mrblair said:

Been waiting for 17 mins now and still no answer

Forget it they on purpose don't take call when platform is down.

  • Like 1

Share this post


Link to post
  • 0
1 minute ago, Mrblair said:

Been waiting for over 20 mins for one of their team who will be with me shortly. Have my account details to hand as requested.....

same. they wont answer!

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Member Statistics

    • Total Topics
      12,422
    • Total Posts
      63,139
    • Total Members
      83,819
    Newest Member
    Bdabas89
    Joined 18/09/20 23:08
  • Posts

    • I want to believe that, even if we had viruses for many years and we lived with them like nothing happened, this one is killing more people than it should. At least is what reports are saying. That is why countries are forcing lock-downs. Think about that a lock-down is going to extend the furlough policies all over the world again. I don't think a government want to pay that money out to citizens if they don't have to, and companies are going to have to close business for good if we have a second lock-down everywhere. I agree with the statement that we had many corona-viruses before i.e. common flu, but why now governments are taking these draconian measures to force people into a quarantine? If we had the same dangerous viruses always around why are they now locking people at their homes. Did they not care about people before? I think the virus is way more deadly than they tell us and that is why people are not really that scared of it. If we had all the information that is available to professionals we would be really scared and people would lock themselves without waiting any government to tell them. My wife is Chinese and I get their news first hand. They are not reporting what is really happening since the very beginning and it is really hard to trust the Chinese government  on anything related to this virus. They still have the problem there, they keep locking entire cities down for short periods the minute they see anything. It is not reported here in the news but every week they lock people down at their homes.  This virus is really nasty and if locking people down is going to stop it, let's do it. 
    • I agree with 99% of this - the current strain is virtually exact to a strain found in 2012 by a group of Chinese scientists, then when 6 of them died from exposure the virus was sealed and sent to Wuhan I challenged David Icke  to prove the excess deaths were'nt excess deaths, from the info I looked into I'm satisfied the virus is genuine and I'm probably one of the worlds biggest sceptics  From a lock down point of view I'd of thought the perfect place to test out compliance of mass herds would be the USA - hasn't happened strongly enough for me to be concerned but it shown those that could create such circumstances how compliment most people are.  
    • Corona virus has been with us since forever we just never mass tested before. There are no extra deaths this year than any other and it's the same unfortunate types who die of corona virus every year (over 80's with pre-existing conditions 90% of cases). Corona virus is always circulating in the population most people being completely unaware and asymptomatic, herd immunity is built and the virus mutates or dies out. Tests just show you have been exposed to the virus at some stage which could have been months ago and you were most likely asymptomatic. Vaccines don't work for corona virus because they mutate very quickly which is why there is no vaccine for the common cold (a corona virus). And why flu shots don't work very often because they are based on the previous years dominant strain not the current year's (the mass manufacturing would be too late). Covid 19 has already been mutating and the last studies I saw several weeks ago confirmed that as usual a particularly nasty strain becomes less deadly with each new mutation. Another 30,000 people will die next year from respiratory infections as it's the 5 year rolling average (covid 19 or not), weather it'll be covid 19 next year or another strain no one knows but they will keep the covid ball rolling anyway. So all in all it looks like lockdown til the end of time.      
×
×