Jump to content
The Twitter Feeds are now back on the Platform ×
  • 0

Technical HELPDESK ?



4 answers to this question

Recommended Posts

  • 0
3 minutes ago, TimeIsMoney said:

I was unable to cancel my order and was put on hold for 30 minutes....

Will i be compensated for my losses?

Awaiting for your kind reply!

Thank you for your posts and apologies for the platform issues. 

You can check the progress here: https://status.ig.com/

If you've had trades that were impacted but are now closed please tell us which ones at helpdesk.uk@ig.com. 

Please only call us if you need to close a positions. 

Apologies again from IG. 


Link to comment
  • 0
18 minutes ago, CharlotteIG said:


wanted to withdraw my order to buy 1 Wall Street Cash SD for my short position @ 24640, but was denied.

Order was done @ 2305 Hrs

I wanted to change the level to 24375 , which should be done if I had managed to change

Awaiting for your kind reply!

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
    • Total Posts
    • Total Members
    • Most Online
      10/06/21 10:53

    Newest Member
    Joined 31/03/23 18:01
  • Posts

    • Hello everyone, i am looking to hold shares long term Apple Tesla in a spreadbetting account just wounded if there is a calculation example Tesla $195.00 1 share = ? ponds per point spread bet. Thanks for any help
    • #USDCAD: Time For PullbackUSDCAD reached a key level.Testing that, the price broke and closed above the resistance line of a falling wedge pattern.I expect a pullback now.Goals: 1.355 / 1.3577  
    • Charting the Markets: 31 March The FTSE 100, DAX 40 and Nasdaq 100 surge higher on a positive outlook as EUR/USD, GBP/USD pause their ascents while USD/JPY continues to rise as the greenback appreciates. WTI remains capped by resistance, gold forms a technical triangle as Robusta coffee trades near six-month highs.   Axel Rudolph FSTA | Senior Financial Analyst, London | Publication date: Friday 31 March 2023                 This is here for you to catch up but if you have any ideas on markets or events you want us to relay to the TV team we’re more than happy to.
  • Create New...