Answer the telephone somehow

[propolis]

Who can free up my cash with IG and how do I contact him/her?

I have been trying to withdraw some funds for several days but it doesn't work.

I have spent several hours over several days waiting on the phone and sent 2 unanswered emails.

What is going on?

Please don't say covid...

I would think that answering clients who press 1 for trouble adding or withdrawing funds should be manageable by a company of this supposed stature.

It's important to both client and company.

I need something to happen fairly soon...

You need to address the problem with the phones and emails or create a better way for clients to solve urgent problems...

Stuart

[dmedin]

Yes, and if there's one thing the English are good at it's talking.

[dmedin]

I consider myself very lucky I haven't had any reason to try and phone them.

I'd be tearing my head hair out and in great distress, waiting this long.