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STOP LOSS TRIGGERED EARLY


Zum

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HI ,could some shed some light on two incidents ,within 2 seconds of each other , last Thursday

I noticed on the ASX, I had two transactions that triggered nowhere near the stop GTC's I had set
 
The First MAH  I set 0.164 on the 21/05 but it sold today at 0.2575  +63%
 
The Second is GSS I set 1.398 on 04/05 but it sold today at 2.04 +68%
 
Got the flick from two of my better stocks, what if anything can I do about it.IG brushed me off saying it was "positive slippage"
but it was nowhere near my set stop
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On 20/06/2020 at 02:56, Zum said:

Update : IG now agrees there is a discrepancy and is going to investigate it.

Likewise for me, sent details of the trade to the IG support email team.  Was promptly called back today and have had the issue resolved.

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I'm a trader for 7 years now and I experimented on different platforms with different brokers .I have a demo account with IG because I want to open a live account , they have a good reputation but I also do my own checks so I tested the platform and it actually triggers early anything not only stop losses but also any new deals doesn't matter if they are short or long ..I've seen this before, that's a little scam that brokers are not allowed to do it but they still do thinking all the clients are stupid and they would not observe..their interest is for you to open as many positions as possible because that's where they are actually gaining money ..from fees..they don't care if you lose or win as long as you keep opening new deals all the time..and yes if you can prove it which is easy (place any new deal and record it)..you can actually take legal action against them..

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    • By the way if its a system you want to demo or try, I trade US 500 and Russell Long only, with no stops, I would not trade with no stops for gold, oil etc but am happy to do it on US indices as nothing recovers as quickly as US markets, so if I am wrong i just hold it until it goes in profit again, when I am wrong I wait until market recovers, so sometimes when market has gone against me I have to wait 4 -8 weeks before it recovers but this way means no drawdowns only overnight currency charge which is minima. You need to trade wihin your accoutn to do this as you need to make sure your balance is big enough when you get it wrong. You could try it on IG demo account  to see if it worked for you.
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