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Deals not showing on charts

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All of a sudden today my CFD deals are not showing on charts, and the chart options don't have "show deals" anymore. Why is this and how can I change this so that I can see my position opening points on charts again. I've restarted the ig.com tab, changed timeframes, changed symbols, all the same: open positions/deals are not showing anymore. Thanks.

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Deals, S/L lines are now showing for some tickers, but not others (those with quote delays). eg, MQG and CBA deals are showing on my charts, along with my stop and TP lines, but KGN position is not showing my open deal positions. Why is this? The chart should show the open, stop and limit points, irrespective of whether quotes are delayed or not.

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