Jump to content
  • 0

Why don't I have the Premium version of ProRealTime as per their web site?


Guest Stef

Question

H iIG,

 

Just had a look on the Prorealtime web site: https://trading.prorealtime.com/en/brokerage/cfd-forex-trading.

 

It states that if you sign up with PRT through IG that you get:

 

Premium version at no extra cost with up to 4 times more historical data

 

So, my question is: Why do I have the Complete version of PRT and not the Premium version?

 

Benefits of the Premium version:

  • Up to 4 times more historical data
  • Display up to 100 charts simultaneously
  • Display up to 10 lists of instruments simultaneously
  • Premium market scans and automatic trading

 

8 advantages of the Premium version

 

Regards

Stef

 

Link to comment

14 answers to this question

Recommended Posts

Guest DIMITRY1976

Hi is anyone have a problem with automatic trading it looking the system does not recognise 2 only1 indicator thestradege is correct but it doesn't getinto the position

Link to comment
Guest jonobrienuk

Hi.

 

Does anyone know if this has been sorted out as I am new to IG and my PRT says it is the complete version and not the premium version.

 

Also is there any news as to when we will be able to use version 10.3 instead of 10.2?

 

Thanks

 

Jon

Link to comment

Hi Stef,

 

Thanks for your post. We're still looking into this for you and I know we've also been in contact by email.

 

We should hopefully have an update for you in the next few days.

 

Thanks,

Dan

Link to comment

Hi Stef and thank you very much for bringing this issue up.

 

Could you let us know if it has been resolved, please?

 

Also, could you clarify whether data feeds are included FOC with the free platform 2 round trip offer?

 

Thanks

 

 

Link to comment

Hi   I think you are right in that @DanC may well no longer be at IG as has not appeared here for some time.

 

If you look at the original link posted by  it looks the as if the offer is made by ProRealTime and not IG so it is a slightly different reciprocal offer. Sign up with IG and get PRT, sign up with PRT and get IG.

PRT is an American company and only offers a (taxable) CFD account.

 

IG run their own version of PRT and is nether the PRT 'complete' nor the PRT 'premium' version. 

There is limited data feed on the IG version for indicies (executed orders).

The 'free if minimum 2 round trips/month' continues. If at the end of the month you haven't placed a trade just click in and out quickly twice and so just pay the spread on the two trades instead of the monthly fee. 

 

 

  

Link to comment

,

 

The running of this board appears to be not very well organized e.g as you know I only got to know recently that comments are not monitored by the community support staff unless one of their "handles" i.e. their name with the "@" sign in front is included in the post. Please forgive me if there is a "do's" and "don't's" post somewhere which explains this but I have not seen one.

 

Whether Dan is still here or not or the arrangement is through an IG account sponsored by ProRealTime or vice versa, IG or any good business surely would have followed up on S's complaint to ensure that their partners are providing the service they have promised under their partnership agreement. 

 

I agree with your comment on IG's version of PRT charts. I have used IG's version of PRT for a number of years now. However, because of their ***** data find them of very limited use for technical analysis of stocks. I posted about the defective data some months ago here and DanC said that something would be done about it but some charts get through the net. I have to say since that point I have reported what now must be in the hundreds of charts with defective data. Mostly where stock splits have occurred and many charts with multiple bad ticks which usually show up as long wicks at either end of the candlesticks. It appears that there is no proactive maintenance of the charts. Initially, many of the charts I was reporting were being fixed but after a while nothing was being done, my reports were not even being acknowledged. All the advanced features on which PRT's reputation hinge, proscreening, backtesting and alert on indicators etc are useless with bad data. Don't get me wrong, PRT is a half decent package in my opinion, however, the lack of maintenance combined with the bad data could easily give the unwary a bad impression of PRT. If I were in the sales and marketing department of PRT I not would be best pleased with this licensee! Sadly, my interest in IG is steadily declining to the extent that I am finding myself gradually winding down my positions in both spreadbetting and my ISA account and demo-ing with their competitors. 

 

On the point about PRT being an American company, this is from the bottom of their webpage:

 

 "ProRealTime Trading is a trading name of ProRealTime SAS, an investment company approved and supervised by the French financial authorities
(Autorité de Contrôle Prudentiel et de Résolution / Banque de France).
ProRealTime SAS (Simplified joint-stock company) - N° 499 355 444 RCS Nanterre
Head office: ProRealTime SAS - 30 avenue Edouard Belin - 92500 Rueil-Malmaison - France.
EU VAT number: FR90499355444. Receipt of CNIL (National Computing and Data Privacy Committee) number 1300984."

 

 

Link to comment
Guest NathanH

Hi there,

 

Apologies that no one has gotten back to you. Dan is currently on leave and as such your query was not seen. I apologise for the inconvenience.

 

If you are looking to use the premium version of ProRealTime you just need to apply for an account from their website at this link:

https://trading.prorealtime.com/en/brokerage/cfd-forex-trading

 

Bear in mind that if you already have an existing IG account you may receive a message that the account cannot be opened. If you receive this please just contact our helpdesk line during the day so that our Account Opening team can manually put through your application.

 

As for the data issues on charts, whilst we do endeavour to keep the data accurate, do to the amount of different markets we offer it is difficult to eliminate all issues. If you do notice legitimate errors on any of the charts we should be able to rectify this if you let us know. Please let us know if you ever feel that your requests have not been addressed as this is something we will look into.

 

You can find further information about the premium version of ProRealTime at this link:

https://www.prorealtime.com/en/technology_premium.

 

Thanks

Link to comment

Thank you for your reply Nathan.

 

"As for the data issues on charts, whilst we do endeavour to keep the data accurate, do to the amount of different markets we offer it is difficult to eliminate all issues. If you do notice legitimate errors on any of the charts we should be able to rectify this if you let us know. Please let us know if you ever feel that your requests have not been addressed as this is something we will look into."

 

I have wasted more than enough of my time informing you of multiple chart defects on nearly a daily basis over a number of weeks/months. Part of my motivation was thinking that it would benefit not just me but other clientele and also be valuable feedback for your company. A community "thing" if you know what I mean? Sadly my experience has taught me differently.

 

1) As explained above many of the charts are defective because they have not been adjusted for stock splits. Is it really too onerous for a company like IG Index to go through the daily list of splits for each exchange and correct the charts? 

2)  I feel like I'm flogging a dead horse, I don't see any other clients talking about the same IMPORTANT issues! Is this a ghost town?

 

  we have a reply

 

   with regard to your comment on back testing been bad.The version of PRT is inconsequential if the integrity of the data feeding the charting package is suspect and/or there is not any pro-active and timely maintenance of same. From my penultimate post here:

 

I agree with your comment on IG's version of PRT charts. I have used IG's version of PRT for a number of years now. However, because of their ***** data find them of very limited use for technical analysis of stocks. I posted about the defective data some months ago here and DanC said that something would be done about it but some charts get through the net. I have to say since that point I have reported what now must be in the hundreds of charts with defective data. Mostly where stock splits have occurred and many charts with multiple bad ticks which usually show up as long wicks at either end of the candlesticks. It appears that there is no proactive maintenance of the charts. Initially, many of the charts I was reporting were being fixed but after a while nothing was being done, my reports were not even being acknowledged. All the advanced features on which PRT's reputation hinge, proscreening, backtesting and alert on indicators etc are useless with bad data. Don't get me wrong, PRT is a half decent package in my opinion, however, the lack of maintenance combined with the bad data could easily give the unwary a bad impression of PRT. If I were in the sales and marketing department of PRT I not would be best pleased with this licensee! Sadly, my interest in IG is steadily declining to the extent that I am finding myself gradually winding down my positions in both spreadbetting and my ISA account and demo-ing with their competitors. 

 

 

 

Link to comment

Further to your points re. quality of data...

 

I find IG's data for stocks to be of limited use as it does not include end-of-day market auction closing prices. This means that all charts and all %chg columns are incorrect as it is based on the previous day's close prices prior to the auction. So, a simple question like how much a stock is up/down on the day cannot be answered by looking at the columns or reading the charts. I brought this up with IG years ago, but sadly it does not seem important enough to change. All other trading and charting packages that I use make use of the "true" (market auction) close prices.

 

for your comment.

Link to comment

, thank you for bringing that point up. Would you not see the auction closing price on the chart just by looking at the closing price of the 4.30pm 5 minute candle? I understand the auction closes at 4.35pm. Alternatively, you could set the hours to view data between 08:00 and 16:35 hours. Obviously no good if the lists are programmed to not included the 5-minute auction. Which I would think could easily be resolved by altering a couple of digits in a line of code. Having said that it's probably irrelevant for some traders if the other data issues remain! 

 

Being a student of EWP It's left me with a question as to whether R N Elliott used auction closing prices when he formulated the wave principle. Even if the answer is not in the affirmative I'm sure the ending auction day price is very important, perhaps indispensable to many traders analysis and trading strategies. Including your good self of course. 

 

Can I take it now that you are receiving the premium version of PRT's charting package and does that include the closing price of the auction?   

 

Also, could you clarify whether any of the exchanges data feeds are included FOC with the free platform 2 round trip offer?

 

Thank you

 

 

Link to comment

Archived

This topic is now archived and is closed to further replies.

  • General Statistics

    • Total Topics
      22,997
    • Total Posts
      95,336
    • Total Members
      43,614
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Dodge46
    Joined 25/09/23 14:04
  • Posts

    • Hi Skyreach, Thanks for the comment Yep, most charting software does not do it right, this is purely down to the SCALING of computer screens and the software - there is a solution though The perfect way is to find out the scaling for the market you're looking at (they are ALL different) - If you take the SP500 as an example and I think I showed this on my "Are the markets random" thread, the High of Jan 2022 to Oct 2022 was a PERFECT 1 x 1 down angle in terms of Gann - the scaling formula is EXACTLY the same scaling for UP angles Gann angles aren't the be all and end all as they have there limitations but you can use them for certain things - What Gann did was right specific courses for huge amounts of money with confidentiality clauses that explained exactly what the markets were/are doing, those courses have remained hidden from the public, with only a tiny amount of evidence as to what was going on - BUT, Gann was talking about planets and planetary positions on charts in relation to prices and his Gann angles, were approximate planetary lines for the general public to use, not precise, but good enough as the angles are based on %'s of the circle See the following chart: DJIA from 2009 - People would have writen off the 1 x 1 angle after 2011, but look at it in 2022 perfect example of price and time balancing - this is a perfectly scaled chart and angles Notice: the 1 x 1.5 angle (never talked of of published on charting software) it was effective throughout and ran through the 50% level of the "covid" plunge EXACTLY This chart is the DJIA from 1982 to 2000: The 1 x 1 forecast and timed the big 2000 highs, notice the support it provided in 1987+ and notice that the 1.5 x 1 angle ran right though the 50% level of the 1987 crash - in just 2 charts we've seen the 1.5 angle split major crashes precisely and exactly to the 50% level So to come back to your comment about scaling etc and again I've shown this in "Are markets random" thread, but didn't highlight it - If you find a well defined market swing of a number of weeks or months as shown in the chart below - box the swing, split it proportionally into 25%'#s draw angles to intersect those 25%'s as shown = YOU WILL HAVE A PERFECTLY SCALED ANGLE FOR YOUR COMPUTER SCREEN AND CHARTING SOFTWARE  As long as you don't change the scaling on the chart by adding or reducing more price bars etc it will be accurately scaled, you can then COPY the angles and move around the chart - On my charting software I look back over 6 months, if I changed that to say 9 months then the scaling would change and the angles created on the 6 month basis would not be to scale, so as long as i keep the look back to 6 months any angles created will be perfectly scaled etc My software also allows me to view the angle on different timescales without moving it I mentioned planets above Not shown on the chart is the Mars/Jupiter combo at the 2009 low - the SP500 stopped dead at 666.79 points  - the Mars/Jupiter line was at a longitude of 307 degrees on a circle of 360, add 360 to 307 and you get the value of 667 = which was the value in points at which the SP500 "suddenly" stopped dead at and turned around!  This chart proves the conjunction value of mars/jupiter: The first chart is Gann's 1948 Soybeans charts shwoing Mars and Jupiter conjunction at the HIGH Then this is Mars/Jupiter conjunctions in the SP500 from 200 high - not all timings are significant but some are Here's, the trendline as a line from the 2000 high - notice that in 2018 it caught the high around the conjunction date - the thing to consider here is like the 2009 low, PRICE was 2872, the 2018 conjunction was the 8th conjunction since the 2000 high - 8 x 360 = 2880 degrees from the 2000 high = 8 points from perfection As we can see when Mars/Jupiter time and price balanced, the market dropped - only a minor drop in the grand scheme of things, but it did exactly as Gann said it would, trend reversal So although Gann mentioned his gann angles, really was he was saying was "Planetary lines" - which is exactly why when we trade gann angles, they often don't work that well, because we're trading them with the wrong scaling, the wrong reasoning and something else is creating the lines and angle of them, that most people are oblivious to That being said, people can still trade the steeper Gann angles from either the box method of creating them or the proper scaled method of knowing the points per bar figure - markets above the steeper angles often keep on rising  THT
    • Zscaler Inc., Elliott Wave Technical Analysis Zscaler Inc., (ZS:NASDAQ): Daily Chart, 25 September 23 ZS Stock Market Analysis: We have been monitoring this stock as we were mainly looking for continuation higher after what seemed to be an initial move to the upside followed by a corrective downward move. At this stage the main scenarios are two. Either we just made wave (i) of {c} and we are looking to resume higher or else we’ve had a short wave {c} and we could be continuing lower.   ZS Elliott Wave Count: Wave (ii) of {c}. ZS Technical Indicators: 20EMA as support.   ZS Trading Strategy: Looking for longs into wave (iii). TradingLounge Analyst: Alessio Barretta Source : Tradinglounge.com get trial here!         Zscaler Inc., ZS: 4-hour Chart, 25 September 23 Zscaler Inc.,Elliott Wave Technical Analysis ZS Stock Market Analysis: Looking for a potential three wave move into wave (ii) to then have additional confirmation of upside resumption. We currently stand at the 50% retracement, with invalidation below wave (i).   ZS Elliott Wave count:  Wave (ii) of {c}. ZS Technical Indicators: Between averages. ZS Trading Strategy: Looking for longs after upside confirmation.
    • WD Gann Said over 100 years ago "When TIME & PRICE BALANCE, the trend HAS to change" . Yes, there is a definite maths relationship, Via Gann or Elliot-waves. The pity is I cannot get Gann Angles on IG as they are not properly defined as per Gann, and do NOT REMAIN FIXED AT THOSE ANGLES WHEN YOU CHANGE TO ANY TIMEFRAME!!!!!!!! Even the Gann fan angles, used by all brokers, are a joke. These angles are not set arbitrarily as the system allows, and no means to measure angles!!!!  
×
×
  • Create New...
us