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Buying ETF's through my ISA

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I have been trying to buy silver and gold ETF's through my isa with no luck it says I can't buy with the account that I have and I need to call them I've been on hold for over 40 mins with no luck?  Can anyone help me is there anyway I can get around this issue, or help me resolve it.

 

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Not all ETFs can be traded on an ISA due to taxation rules (beyond the control of IG). There are also some ETFs that are available, but IG will only allow 'professional' clients to trade. Safest bet is to use the tool that screens the ETFs available for trading on an ISA wrapper.

https://etfscreener.ig.com/?cols=AssetClass,Currency,NetAssets,PrimaryExchange,ReturnM12&filters=GlobalSector,ISA,LeveragedFund,UCITS&map=null&ISA=Yes&page=1&sortCol=NetAssets&sortDir=-1

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