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ProRealTime apparently not linked to IG


Guest SimonP

Question

Good morning,

I activated my ProRealTime account on my Live traiding account yesterday, and wanted to do a few trades this morning. However, when i tried to place some orders, the Plateform states i need to credit my account to place an order. I do have more than enough on my account to cover for the fees and required amount, but it's like PRT isn't linked to my IG account despite starting the plateform from the very account i'm trying to use. I'v missed a few good trades unfortunatly with me trying to get that thing to work with no success.

In addition, i can't manage to link my PRT to my demo account despite having it live on my live account. It still says i need to activate it on my live account.

 

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