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Why was my position closed?


viccyp

Question

Hi everyone, I was just wondering why this position has been closed? I placed a stop order to buy at 1.1032 and a limit of about 1.1044, and of course a stop at 1.1020. The problem is, the price never dropped below 1.1020 since the position opened so I am confused about why my position was closed. I am hesitant to assume that there is a fault with the program, so I must be missing something. Can anyone explain? Find attached my screenshot of the order history and the relevant chart (GBP/EUR).

igchart.png

ighistory.png

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4 hours ago, viccyp said:

Hi everyone, I was just wondering why this position has been closed? I placed a stop order to buy at 1.1032 and a limit of about 1.1044, and of course a stop at 1.1020. The problem is, the price never dropped below 1.1020 since the position opened so I am confused about why my position was closed. I am hesitant to assume that there is a fault with the program, so I must be missing something. Can anyone explain? Find attached my screenshot of the order history and the relevant chart (GBP/EUR).

igchart.png

ighistory.png

Thanks for your post. 

You can check the stops and limits you added with our helpdesk. The low and high also needs to be check depending on the order you had. If you're closing to deal you have to check the bid price. 

All the best 

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