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Template not loading and deleting itself


Drummo

Question

I have created a template for Prorealtime. I set it to load as my display. It has now deleted itself 3 times and replaced itself with an odd display, one that I have never used. I have recreated the template, saved it again and again it deleted itself and replaced it with that same odd display. It is a display with volume as a separate chart on the bottom. I have again recreated my template, saved it. I opened Pro and it displayed the template correctly for an open trade. I then tried to load another chart and it has opened with that odd display again. I have loaded the saved template and again it has defaulted back to the same odd display. I tried IG themselves but have not received an answer. Any help greatly appreciated.

Cheers

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