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Can't login to smart portfolio


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7 minutes ago, Lucifer said:

Can't login to smart portfolio ...any ideas ???

Screenshot 2020-11-17 at 13.22.07.png

someone mentioned a problem with the cert just recent (IG needs to update).

I think you need to go to 'Advanced' and continue to web page anyway (despite cert revoked warning).

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I get the same thing in Firefox. Try with Chrome or Edge, I did message support about this over the weekend, I think it's something to do with the different certificate providers (digicert vs comodo) that ig seem to use.

 

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    • Charlotte, we keep seeing the message that's it's small caps that have been withdrawn. It isn't.  For example, Hikma has a market cap of £5.2bn and is in the FTSE100. How do we know which other companies IG might decide to do the same to? We are also told that it's due to exceptional client demand. In that case, limit new opening positions (buy and sell). Why should we long-term clients suffer due to this?
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