IG closing orders - confused

[Krantor]

Hi

I'm having trouble understanding why, when I place two orders, I get a second order closed rather than triggered.

So I have enough in my account with plenty of leverage left to cover any major swing in price.

I start by placing an order 2 pips above the current price, for example, and then a 5 pip target with a high stop loss.
If the trade triggers and then goes in the opposite direction I then wish to recover some of that loss by placing a second trade 2 pips below the current price with a 5 pip target and high stop loss. Once the second trade is triggered, IG just kicks out both trades. 

I'm lost as to why this is occurring as like I say, there is no issue with leverage or account balance. 

[Kodiak]

Use force open

 

Edited December 1, 2020 by Kodiak

[Krantor]

Thanks for your reply. That's it, perfect.