Jump to content
  • 0

Order glitch


ViktorDenving

Question

Hi, I'm currently evaluating to which new(for me) broker I'd like to move to and therefore trying out IG’s demo accounts and particularly CFD Web platform. And have been experienc this glitch couple of times, please see attached, and was wondering if this is a known issue or is this solely isolated to demo accounts?

Sometimes while placing buy/sell order a popup appears saying no position could be taken. However , after couple of minutes i can see that order somehow went through but it is only visible as profit or loss and cannot be closed. Sorry for bad quality pictures, 2 of them are from mobile app and one is of my web screen. The message says I have no positions open while trying to close potions on the chart. After a while glitch disappears, but account value is changed in the direction off my non existing position was headed. Any ideas what's creating this?

I like the platform overall, but frustrated that it my be a great issue when I will begin with a live account.

 

kindly,

V

image0.jpeg

image1.png

image2.png

Link to comment

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Sometime one way to avoid touching one's PF is to participate in these kind of event to earn some passive income and perharps use some the proceeds to invest more. I am not quite friendly with bot but will refer it to friend with a trading community where i also get signals. I will appreciate you also share the link to the announcement for more details
    • Despite the fact that i have my reservation on some meme coin; i feel attention could tilting towards BNB chain meme coins. HODL was bullish yesterday upon launch and i may also look into CATA for some market analysis and possible entry cos missing out on most of the Solana chain meme can not repeat itself again haha.
    • I still beleive Pepe is still a strong competitor for shib and after Doge they should be among the few meme coin to hodl but would appreciate your analysis on HODL a new meme coin on BNB chain that has hugely pumped yesterday on Pancakeswap and Bitget. Its mainnet launch and initial listing was also yesterday.
×
×
  • Create New...
us