Jump to content

accessing Level 1 UK live feed


Recommended Posts

Hi,

I am new here.  I have opened an ISA, have bought shares and hold cash.  I have tried many times to set up the live feed  for shares, Level 1, UK at £4.92 per month but each time i try i get the message "You have insufficient funds in your account. Please deposit 4.92 GBP and try again."  I have approx 6,000 of shares so far, and about £50 in cash

Anyone know how i can get myself some live prices.   Thanks in advance.

 

Link to comment
  • 6 months later...

Hi there,

Did you ever get to the bottom of this?  I'm looking to enable L1 (or ideally L2) feeds but get a similar message (regardless of which exchanges I try - eg NASDAQ or ASX - they're not ones which require an agreement).  There's more available cash than needed in the account.

Thanks!

Link to comment
On 05/07/2021 at 15:10, CJM2 said:

Hi there,

Did you ever get to the bottom of this?  I'm looking to enable L1 (or ideally L2) feeds but get a similar message (regardless of which exchanges I try - eg NASDAQ or ASX - they're not ones which require an agreement).  There's more available cash than needed in the account.

Thanks!

Hi @CJM2, at the bottom of the table you should be able to see how much is needed now to subscribe to the data feeds.
On your balance, make sure that your are looking at your actual balance and not the available funds. If you have funds settling your balance might be lower than your available funds.

If the issue is persisting, please reach out to our helpdesk with a screenshot at helpdesk.au@ig.com.

All the best - Arvin

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      22,098
    • Total Posts
      92,955
    • Total Members
      42,476
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    calwall77
    Joined 01/06/23 20:51
  • Posts

    • Look ahead to 2/6/23: US jobs; Baker Hughes rig count After the stronger than expected private payrolls number from ADP, risks would seem to be on the upside for the US non-farm jobs number on Friday.  Jeremy Naylor | Analyst, London | Publication date: Thursday 01 June 2023  IGTV’s Jeremy Naylor looks at USD/JPY as a potential trade. Outside of this watch Brent around the Baker Hughes rig count.            
    • What's the next move following the bank run that led to a rally in US stocks? The markets have been giving us hints on its coming trend, which markets are they? Deploying market psychology not only helps us to connect the dots in today’s complexity, it also gives us the simplicity to chart into the future. In this session, we have invited market veteran, Wong Kon How, to help you improve your trading literacy and successfully navigate the financial markets. Kon How will demonstrate how he understands today’s market complexity and seizes the coming opportunity with behavioral science.  
    • Charting the Markets: 1 June Dow and CAC40 stabilise while Nasdaq 100 edges down. EUR/USD, EUR/GBP and USD/CAD stabilise as US debt ceiling bill goes to Senate. And Brent, orange juice stabilise while copper advances as US debt ceiling bill gets signed. Shaun Murison | Senior Market Analyst, Johannesburg | Publication date: Thursday 01 June 2023               This is here for you to catch up but if you have any ideas on markets or events you want us to relay to the TV team we’re more than happy to.
×
×
  • Create New...