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IG Survey and ProRealTime Functionality


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I recently filled in a survey regarding the IG platform services and broadly speaking I am quite satisfied, hence I am still using the service.

 

However, since filling it in I have found some areas which I would definitely like to see added to the IG platform functionality:

 

1. Upgrade ProRealTime to v.10.3

 

2. Add the 'export DDE' function to the IG ProRealTime offer - there are a number of things this would enable me to do in terms of calculations that I would like to complete but am currently unable to do unless I can export the data into a spreadsheet, I understand this is possible in other platforms.

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Hi 

 

The v10.3 is something that we are very much looking forward to and we expect to see this in the new year. It is hard to be more specific as there has to be various tests done by ourselves as well as ProRealTime to ensure a seamless integration of the new features. Although it is their platform it is our pricing that is fed through it and so that has to be no error of translation to this. With that said many of the changes are expected to be cosmetic and so this testing process should be relatively short. 

 

With regards to the DDE export function this is something that has been passed to the charts team as feedback and we may offer it at some point in the future, however the relationship with have with the exchanges that we get equity pricing from stipulates that the data is not to be able to be exported. Again I hope this is something that can be reviewed in the future. 

 

I hope that helps! 

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