not able to trade barclays at 4pm

[bicycles]

I was wondering why IG was not able to trade on Barclays, i wanted to buy some shares at 4pm - tried 4x, but then went to buy them on Interactive investor instead, no problems.  I'm worried why i couldn't trade.

[CharlotteIG]

On 15/01/2021 at 16:21, bicycles said:

I was wondering why IG was not able to trade on Barclays, i wanted to buy some shares at 4pm - tried 4x, but then went to buy them on Interactive investor instead, no problems.  I'm worried why i couldn't trade.

Hey, 

There shouldn't have been any issues putting an order on Barclays for 4pm. The market closes at 16:30. However if you want someone to check what happened please email us at helpdesk.uk@ig.com